Digital Shopping Clerk

Meijer Inc.; Traverse City (MI); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

401(k) with company contributions

Paid family care leave

Medical/dental/vision

Job summary

Meijer Inc. is hiring for a Digital Clerk responsible for turning online curbside orders into easy, reliable pickups. You will greet customers, fulfill orders accurately, collect payment when needed, and ensure a smooth carside experience with a friendly attitude.

The role emphasizes service mindset, attention to detail, and the ability to learn new technologies quickly. Prior retail or cashier experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Strong customer-service mindset and attention to detail.
• Willingness to learn new technologies quickly.

Responsibilities

• Fulfill online curbside orders quickly and accurately.
• Provide courteous service at the curbside pickup area and on the phone.
• Bag items, scan/verify products, and ensure a safe, clean curbside space.
• Collaborate with store leadership to resolve customer concerns.
• Attend to daily workflow and support other tasks as needed.

Skills

Customer service

Communication skills

Detail-oriented

Cashier experience

Retail experience

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!Meijer RewardsWeekly payScheduling flexibilityPaid parental leavePaid education assistanceTeam member discountDevelopment programs for advancement and career growthPlease review the job profile below and apply today!This position will be responsible for fulfilling a customer’s online curbside order.Deliver convenience: one pickup at a time.At Meijer, we’re more than a retailer. We’re a family company that serves people and communities. When you join our team, you’re supported with opportunities to grow, lead, and make a real impact at work and beyond.If you enjoy staying active, working with technology, and creating a smooth, friendly experience for customers, this role could be a great fit.Why You’ll Love Working HereWe invest in you—because when our team thrives, our communities do too.Weekly payTeam member discount401(k) with company contributionsPaid parental leavePaid education assistanceDevelopment programs for advancement and career growthPaid family care leaveMedical/dental/visionAnd more!What You’ll DoAs a Digital Clerk, you’ll help drive customer loyalty and satisfaction by shopping their orders quickly and accurately, creating an easy pickup experience from start to finish.You’ll:Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experienceGreet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needsMaintain positive working relationships with customers, team members across the store and leadershipResolve customer concerns quickly by partnering with leadership when neededReceive daily workflow through a dashboard and fulfill orders throughout the shiftSelect items throughout the store, scan/verify products, and bag items appropriately using bagging standardsStore and stage orders correctly while following food safety guidelinesKeep the curbside area clean, neat, and ready for the next pickupSupport other tasks as needed to keep operations running smoothlyIn short: you’ll turn online orders into easy, reliable, “right-on-time” pickups.What You BringYou don’t need to know everything on day one, we’ll train you. What matters most is your service mindset and attention to detail.High school diploma or equivalent requiredStrong communication skills and a customer-first approachAbility to learn new technologies quicklyMinimum of 1 year of experience; prior retail experience preferredPast cashier experience preferredDetail-oriented, organized, and dependableProcess-driven with the ability to follow procedures in an efficient, consistent wayPast online ordering experience a plusYou have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods