Digital Services Specialist

Hiab; Perrysburg (OH); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health, vision, dental insurance

401k with 6% match

Paid time off & holidays

Tuition reimbursement

Company provided devices

Referral program

Job summary

Hiab is seeking a seasoned professional to lead digital solutions sales and pre-sales activities in the designated market. You will work with account managers and partners to win opportunities, while collaborating with the product team to align customer needs with Hiab’s solutions.

The role requires strong technical understanding, 5+ years in solution sales, and willingness to travel across the region to engage customers and channel partners. A Bachelor’s degree is required.

Qualifications

• Bachelor’s degree in a relevant field.
• 5+ years of solution pre-sales and/or sales experience.
• Experience with partners and customers to add business value.
• Strong technical understanding to provide customer support.
• Experience in digital solutions: fleet management, telematics, IoT or data analytics.
• Ability to engage with end-user customers at different levels and travel frequently.

Responsibilities

• Drive digital and solution sales in the designated market area.
• Develop sales strategy, pipeline management, and sales tooling.
• Engage with customers and channel partners with account managers.
• Collaborate with the digital product team to capture customer needs.
• Develop and deliver training initiatives internally and to externally.
• Build long-term relationships with customers.
• Administer back-office processes and contract setup.

Skills

Solution pre-sales

Sales experience

Customer value focus

Technical understanding

Digital solutions (fleet/telematics/Io

Travel readiness

Education

Bachelor’s degree

Job description

Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow. Say Hi! to your next challenge — explore the opportunity and apply below!

Our Benefits Include

• Comprehensive benefit package including: health, vision, dental, company-paid & voluntary life insurance upon first day of employment
• 401k program with 6% company match
• Personal time off and company-paid holidays
• Opportunities for career growth and competitive salary commensurate with experience
• Tuition reimbursement for job-related continued education
• Referral Program
• You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business

Your mission

To plan, organize and control Hiab ‘Digital Solutions’ business and product development, from conceptual stages through product life cycles, to optimize profit and meet marketing, financial, and corporate growth objectives. Duties for this specific role will have an emphasis on Hiab’s Operation Simulator Technology, HiConnect, HiPerform and HiViz business growth.

Key Responsibilities

• Drive Hiab’s digital and solution sales in the respective market area
• Participate in developing sales excellence; sales strategy and process, pipeline management, case qualification, and sales tooling in various application industries
• Proactively work with account managers to engage with new and existing customers and channel partners
• Work together with the digital product team, create the customer value proposition, capture customer needs and share them with the product team
• Develop and manage training initiatives internally and to externally
• Develop and grow long-term relationships with customers
• Administration of back-office processes, contract set-up and management

What We Are Looking For

• Bachelor’s degree in relevant field
• +5 years of solution pre-sales and/or sales experience
• Experience in working closely with partners and customers with a focus on adding value to their business by providing solutions
• High level of technical understanding and ability to provide technical support to customers
• Experience in digital solutions: fleet management, telematics, IoT or data analytics
• Ability to connect with end-user customers at different levels in their organizations
• Requires frequent traveling in the respective area

What We Offer

As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.

HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.

We Are Hiab

Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.

www.hiabgroup.com