Digital Services Director

Jobright.ai; North Bethesda (MD); On-site; USD 212,815 - 319,313; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A technology consulting firm is seeking a Digital Services Director to lead digital transformation strategies and oversee IT operations. The successful candidate will have a strong background in managing multidisciplinary teams and a proven track record in delivering innovative digital solutions. This full-time role is based in North Bethesda, MD and requires extensive experience in digital transformation and IT operations.

Qualifications

• Minimum 10 years of related professional experience.
• Minimum 5 years in leadership roles in digital transformation.
• Proven experience managing multidisciplinary teams.

Responsibilities

• Define and lead the organization’s digital transformation strategy.
• Oversee development and engineering teams for secure solutions.
• Collaborate on technology-driven opportunities to enhance efficiency.

Skills

Leadership

Digital Transformation

Collaboration

Analytical Skills

Problem Solving

Communication

Education

Bachelor or Master degree in Computer Science or related field

Tools

Cloud Platforms (AWS, Azure)

DevOps

Cybersecurity Frameworks

Job description

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Job Summary:

JBS International, Inc. is seeking a Digital Services Director to lead a high-performing team in driving digital advancement and operational excellence. This role involves overseeing digital transformation strategies, ensuring scalable and secure operations, and collaborating across teams to foster innovation and knowledge-sharing.

Responsibilities:

• Define and lead the organization’s digital transformation strategy, leveraging cloud, AI, data platforms, and modern application architectures.

• Oversee development, engineering, architecture, and programming teams to deliver innovative, secure, and scalable digital solutions.

• Collaborate with expert teams and practices to identify technology-driven opportunities that enhance efficiency, customer experience, and operational effectiveness.

• Lead management of staff resources across digital transformation—including infrastructure, cybersecurity, DevOps, help desk, and service management functions—ensuring that the right people are assigned to the right tasks/projects, resources are utilized efficiently, and the Expert Team operates efficiently to achieve organizational goals and high project performance

• Establish and promote agile and DevSecOps methodologies for continuous delivery and improvement.

• Direct the IT Operations team, including the help desk, systems administrators, and infrastructure support personnel, ensuring high availability and performance of systems and services.

• Provide strategic leadership for IT infrastructure, cybersecurity, cloud operations, and related IT services to ensure scalable, secure, and business-aligned technology that enable JBS’s operations and growth.

• Lead ITIL-based service management functions such as incident, change, and problem management.

• Ensure robust monitoring, disaster recovery, backup, and cybersecurity measures are in place and continuously improved.

• Ensure compliance with data privacy, security, and industry-specific regulations (e.g., HIPAA, GDPR, NIST).

• Lead sourcing strategies and manage vendor relationships and contracts for IT and digital services to ensure aligned with compliance and organizational needs.

• Monitor and mitigate IT risk across platforms, networks, and data systems.

• Oversee the onboarding, retention, and professional development of top digital technology talent. Establish growth paths and learning opportunities to retain and elevate skilled professionals.

• Work cross-functionally with other Expert Team Directors and to ensure efficient resource sharing and integrated solutions.

• Coordinate the dissemination, advancement, and expansion of digital transformation expertise in partnership with JBS Corporate Communications Office and Business Development Center.

• Oversee management and attainment of employee performance goals, ensuring clear quarterly goals are set and progress is tracked against both individual and organizational goals.

• Foster an inclusive, supportive environment that prioritizes the well-being of all JBS employees. Collaborate cross-functionally to create initiatives and programs that promote employee engagement.

• Measure, analyze, and report key employee utilization and engagement metrics to leadership.

• As assigned, act as technical lead for digital transformation projects, ensuring successful delivery of JBS capabilities.

• Build strong stakeholder relationships, acting as a trusted advisor to ensure cost-effective delivery of IT and digital services.

• Define and communicate project milestones, KPIs, and SLAs; develop execution plans for technical and non-technical audiences.

• Oversee disaster recovery, business continuity programs, and security compliance in partnership with cybersecurity teams.

• Develop and implement IT policies, including architecture, security, standards, and service provision.

• Stay current with industry trends, emerging technologies, and best practices in digital transformation and IT operations.

• Develop and manage the annual budget for digital transformation and IT operations.

• Optimize resource allocation and identify cost-saving opportunities without compromising quality or innovation.

Qualifications:

Required:

• Bachelor or Master degree in Computer Science, Digital Technology, Software Engineering, Information Systems, Public Health, or a related field

• Minimum 10 years of related professional experience

• Minimum 5 years of leadership experience in digital transformation and IT operations, preferably in a state/federal environment

• Proven experience managing multidisciplinary teams, including infrastructure, cybersecurity, and DevOps functions

• Experience in client relationship management and delivering technology solutions in a government consulting environment

• Expert-level knowledge of digital transformation, software development, infrastructure, cybersecurity, and emerging technologies

• Knowledge of government contracting and related performance expectations

• Advanced understanding of infrastructure technologies including cloud platforms (AWS, Azure), networking, virtualization, DevOps, and cybersecurity frameworks

• Excellent written and verbal communication skills

• Strong interpersonal and collaboration skills across all organizational levels

• Ability to prioritize and manage multiple tasks and deadlines

• Analytical and innovative problem-solving abilities

• Demonstrated expertise managing budgets, leading projects, and delivering scalable digital solutions

Preferred:

Company:

Established in 1985 by two women, JBS International, Inc. Founded in 1985, headquartered in Atlanta, Georgia, USA, team size 201-500 employees, currently Growth Stage.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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