Digital Retail Web Specialist

Maryland Court Reporters; Washington (District of Columbia); On-site; USD 74,000 - 83,000; Full time

Job summary

The Office of the Chief Administrative Officer (CAO) is seeking a Retail Web Specialist to lead web content strategy and manage daily website operations for Office Supply Service and House Gift Shop. The role supports revenue growth, digital engagement, and consistent brand presentation.

Qualified candidates will have a BA in business/marketing, at least 3 years of professional experience, plus strong stakeholder engagement and e-commerce proficiency.

Qualifications

• Bachelor’s degree in business administration, marketing, or related field with 3 years of professional experience.

Responsibilities

• Serve as SME for Office Supply and Gift Shop merchandise.
• Lead and maintain the web content strategy.
• Conduct market, customer, and social media research.
• Manage daily website operations with pricing and messaging accuracy.
• Partner with Communications to boost customer access and digital engagement.
• Provide concise, high-level reporting to leadership.

Skills

Stakeholder Engagement

Digital Proficiency

Analytical skills

Time management

Education

Bachelor’s degree in business administration, marketing, or related discipline

Tools

Adobe Creative Suite

E-commerce platforms

Job description

The Office of the Chief Administrative Officer (CAO) is seeking a Retail Web Specialist to lead web content strategy and manage daily website operations for Office Supply Service and House Gift Shop. The role supports revenue growth, digital engagement, and consistent brand presentation.

Qualified candidates will have a BA in business/marketing, at least 3 years of professional experience, plus strong stakeholder engagement and e-commerce proficiency.