Digital Resiliency Lead — BC/DR & Crisis Readiness

CAI Computer Aid, Inc.; United States; Hybrid; USD 120,000 - 127,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Retirement

Paid Time Off

Job summary

CAI Computer Aid, Inc. is seeking a Digital Business Resiliency Specialist to lead critical BC/DR initiatives. This full-time hybrid role focuses on developing, implementing, and continually improving resiliency programs across business units.

You will partner with IT, risk, and business stakeholders to ensure continuity during disruptions and effective recovery after incidents. The role requires a four-year degree and 6+ years in resiliency frameworks, risk assessment, and process improvement,

Qualifications

• Four-year college degree in Computer Science, Business Information Systems, Risk Management, Emergency Management, or a closely related field.
• 6+ years of experience developing business resiliency frameworks, managing large scale exercises, or building disaster recovery strategies in complex operational environments.
• 6+ years of experience in business process improvement and business impact analysis with demonstrated ability to integrate recovery requirements into enterprise operations.
• Strong organizational skills to manage multiple project timelines, facilitate meetings, communicate risks and issues, and maintain documentation and reporting.
• Exceptional verbal and written communication skills with the ability to present technical risk concepts to nontechnical business leaders.
• Familiarity with business continuity management software such as Fusion Risk Management, Castellan, Everbridge, or ServiceNow BCM.
• Certified Business Continuity Professional certification from DRI International

Responsibilities

• Lead and facilitate the development of comprehensive Business Impact Analyses across business units to identify critical functions, business and IT dependencies, Recovery Time Objectives, and Recovery Point Objectives
• Design, document, and maintain Business Continuity and Disaster Recovery plans aligned with corporate standards and industry best practices
• Partner with Disaster Recovery, Business Applications, Network Operations Center, Security Operations Center, and other teams to align continuity strategies with disaster recovery, infrastructure resilience, and cybersecurity protections
• Conduct risk assessments to identify mission critical systems, dependencies, operational vulnerabilities, single points of failure, and third-party vendor risks
• Develop recommendations and execution plans to reduce risk across the enterprise
• Coordinate and lead tabletop exercises, disaster recovery drills, and crisis simulations to validate response plans and evaluate readiness
• Create After Action Reports, document lessons learned, and track corrective actions through completion
• Integrate continuity strategies into daily operations, vendor agreements, and technology initiatives
• Develop and deliver resiliency training and awareness programs for employees and business teams
• Support crisis management activities during live disruptions by coordinating communications, providing data, and tracking response milestones
• Administer and optimize business continuity software tools
• Ensure compliance with industry regulations, data privacy requirements, and global standards including ISO 22301

Skills

Business Continuity

Disaster Recovery

Risk Assessment

Project Management

Stakeholder Engagement

Regulatory Compliance

Communication

Analytical Thinking

Education

Four-year college degree in Computer Science, Business Information Systems, Risk Management, Emergency Management, or a closely related field

Tools

Fusion Risk Management

Castellan

Everbridge

ServiceNow BCM

Job description

CAI Computer Aid, Inc. is seeking a Digital Business Resiliency Specialist to lead critical BC/DR initiatives. This full-time hybrid role focuses on developing, implementing, and continually improving resiliency programs across business units.

You will partner with IT, risk, and business stakeholders to ensure continuity during disruptions and effective recovery after incidents. The role requires a four-year degree and 6+ years in resiliency frameworks, risk assessment, and process improvement,