Digital Business Resiliency Specialist

CAI Computer Aid, Inc.; United States; Hybrid; USD 120,000 - 127,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Retirement

Paid Time Off

Job summary

CAI Computer Aid, Inc. is seeking a Digital Business Resiliency Specialist to lead critical BC/DR initiatives. This full-time hybrid role focuses on developing, implementing, and continually improving resiliency programs across business units.

You will partner with IT, risk, and business stakeholders to ensure continuity during disruptions and effective recovery after incidents. The role requires a four-year degree and 6+ years in resiliency frameworks, risk assessment, and process improvement,

Qualifications

• Four-year college degree in Computer Science, Business Information Systems, Risk Management, Emergency Management, or a closely related field.
• 6+ years of experience developing business resiliency frameworks, managing large scale exercises, or building disaster recovery strategies in complex operational environments.
• 6+ years of experience in business process improvement and business impact analysis with demonstrated ability to integrate recovery requirements into enterprise operations.
• Strong organizational skills to manage multiple project timelines, facilitate meetings, communicate risks and issues, and maintain documentation and reporting.
• Exceptional verbal and written communication skills with the ability to present technical risk concepts to nontechnical business leaders.
• Familiarity with business continuity management software such as Fusion Risk Management, Castellan, Everbridge, or ServiceNow BCM.
• Certified Business Continuity Professional certification from DRI International

Responsibilities

• Lead and facilitate the development of comprehensive Business Impact Analyses across business units to identify critical functions, business and IT dependencies, Recovery Time Objectives, and Recovery Point Objectives
• Design, document, and maintain Business Continuity and Disaster Recovery plans aligned with corporate standards and industry best practices
• Partner with Disaster Recovery, Business Applications, Network Operations Center, Security Operations Center, and other teams to align continuity strategies with disaster recovery, infrastructure resilience, and cybersecurity protections
• Conduct risk assessments to identify mission critical systems, dependencies, operational vulnerabilities, single points of failure, and third-party vendor risks
• Develop recommendations and execution plans to reduce risk across the enterprise
• Coordinate and lead tabletop exercises, disaster recovery drills, and crisis simulations to validate response plans and evaluate readiness
• Create After Action Reports, document lessons learned, and track corrective actions through completion
• Integrate continuity strategies into daily operations, vendor agreements, and technology initiatives
• Develop and deliver resiliency training and awareness programs for employees and business teams
• Support crisis management activities during live disruptions by coordinating communications, providing data, and tracking response milestones
• Administer and optimize business continuity software tools
• Ensure compliance with industry regulations, data privacy requirements, and global standards including ISO 22301

Skills

Business Continuity

Disaster Recovery

Risk Assessment

Project Management

Stakeholder Engagement

Regulatory Compliance

Communication

Analytical Thinking

Education

Four-year college degree in Computer Science, Business Information Systems, Risk Management, Emergency Management, or a closely related field

Tools

Fusion Risk Management

Castellan

Everbridge

ServiceNow BCM

Job description

Digital Business Resiliency Specialist

Req number:
R8613

Employment type:
Full time

Worksite flexibility:
Hybrid

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As a Digital Business Resiliency Specialist, you will be responsible for our client's critical initiatives in Business Continuity (BC) and Disaster Recovery (DR).

Job Description

We are seeking a Digital Business Resiliency Specialist to lead critical initiatives in Business Continuity (BC) and Disaster Recovery (DR). This is a full-time contract and is hybrid.

This role is responsible for leading the adoption of a resiliency culture to help ensure the organization is protected from and able to absorb major threats to its operations. The selected individual will partner with Information Management teams and business stakeholders to ensure critical business functions can continue during disruptions and recover effectively following incidents. The Digital Business Resiliency Specialist is responsible for developing, implementing, maintaining, and continuously improving business continuity, disaster recovery, crisis management, and operational resilience programs. The successful candidate will demonstrate a resiliency mindset, strong analytical and project management capabilities, risk assessment expertise, and stakeholder engagement skills to strengthen organizational resilience and support regulatory compliance.

Only local candidates who will not require sponsorship now or in the future will be considered.

What You’ll Do

• Lead and facilitate the development of comprehensive Business Impact Analyses across business units to identify critical functions, business and IT dependencies, Recovery Time Objectives, and Recovery Point Objectives
• Design, document, and maintain Business Continuity and Disaster Recovery plans aligned with corporate standards and industry best practices
• Partner with Disaster Recovery, Business Applications, Network Operations Center, Security Operations Center, and other teams to align continuity strategies with disaster recovery, infrastructure resilience, and cybersecurity protections
• Conduct risk assessments to identify mission critical systems, dependencies, operational vulnerabilities, single points of failure, and third-party vendor risks
• Develop recommendations and execution plans to reduce risk across the enterprise
• Coordinate and lead tabletop exercises, disaster recovery drills, and crisis simulations to validate response plans and evaluate readiness
• Create After Action Reports, document lessons learned, and track corrective actions through completion
• Integrate continuity strategies into daily operations, vendor agreements, and technology initiatives
• Develop and deliver resiliency training and awareness programs for employees and business teams
• Support crisis management activities during live disruptions by coordinating communications, providing data, and tracking response milestones
• Administer and optimize business continuity software tools
• Ensure compliance with industry regulations, data privacy requirements, and global standards including ISO 22301

What You’ll Need

• Four-year college degree in Computer Science, Business Information Systems, Risk Management, Emergency Management, or a closely related field
• 6+ years of experience developing business resiliency frameworks, managing large scale exercises, or building disaster recovery strategies in complex operational environments
• 6+ years of experience in business process improvement and business impact analysis with demonstrated ability to integrate recovery requirements into enterprise operations
• Strong organizational skills with the ability to manage multiple project timelines, facilitate meetings, communicate risks and issues, and maintain documentation and reporting
• Exceptional verbal and written communication skills with the ability to present technical risk concepts to nontechnical business leaders
• Familiarity with business continuity management software such as Fusion Risk Management, Castellan, Everbridge, or ServiceNow BCM
• Certified Business Continuity Professional certification from DRI International

Preferred

• Management consulting experience
• Additional business continuity certifications such as CBCP, AMBCI, or CRISC
• Project Management Professional certification
• Demonstrated experience working in a collaborative team environment

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [e-mail] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Benefits

• Medical, dental, and vision insurance, as well as 401k retirement account access
• Paid sick leave and/or other paid time off as provided by applicable law

Salary

$87-$92 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education.