Digital Radiology Clinical Applications Specialist | 75% Travel

Samsung Healthcare USA; Madison (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Samsung HME America is seeking a Clinical Applications Specialist to support the Digital Radiography market in the Midwest/Chicago region. The role provides clinical and technical expertise throughout the sales cycle and post-sale process, collaborating with Sales Representatives, Dealers, and Channel Sales Manager to drive growth and deliver exceptional customer experiences.

The position requires up to 75% travel, including some weekends, and involves coordinating training, on-site support, and

Qualifications

• Clinical and technical expertise in Digital Radiography.
• Ability to train customers and support sales initiatives.
• Willingness to travel up to 75% (including weekends).
• Strong relationship-building with stakeholders.
• Ability to document and report on training activities.

Responsibilities

• Build and maintain relationships across sales, marketing, operations, and key account stakeholders.
• Support Sales and Dealer training initiatives to ensure product knowledge and differentiation.
• Collaborate with Customer Service and Sales teams to meet training requirements.
• Provide management with updates on issues that may impact product sales and support within the channel.
• Collaborate with product management and service teams to share field feedback and improve product performance.
• Deliver clinical presentations and support at scientific meetings and trade shows.
• Capture training photos and videos, respecting hospital guidelines.
• Work with strategic partners to ensure successful integration and support activities.
• Assist with basic on-site troubleshooting to resolve service-related issues quickly.
• Maintain site surveys, monthly activity tracking and training documentation.
• Responsible for booking travel and filing expense reports in a timely manner.

Skills

Clinical expertise

Technical expertise

Training delivery

Customer collaboration

Presentation skills

Job description

Samsung HME America is seeking a Clinical Applications Specialist to support the Digital Radiography market in the Midwest/Chicago region. The role provides clinical and technical expertise throughout the sales cycle and post-sale process, collaborating with Sales Representatives, Dealers, and Channel Sales Manager to drive growth and deliver exceptional customer experiences.

The position requires up to 75% travel, including some weekends, and involves coordinating training, on-site support, and