Digital Project Manager - E-Commerce & CX Delivery

Ralph Lauren; Nutley (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Ralph Lauren seeks an experienced Project Manager to own digital initiatives across mobile and desktop experiences, driving projects from discovery to delivery. You will coordinate with business analysts, product managers, design, and QA to ensure timely, high-quality consumer-facing solutions and ongoing enhancements.

The role requires strong PM skills, knowledge of web technologies and eCommerce platforms, and the ability to manage multiple initiatives with cross-functional teams in a dynamic

Qualifications

• Bachelor's degree required.
• Experience as a Project Manager responsible for defining and managing project scope, timelines, profitability, and effective delivery of digital solutions.
• Strong grasp of current web technologies and related business issues.
• Experience in eCommerce/Retail technology initiatives.
• Experience in building solutions or managing projects impacting customer experience.
• Good understanding of UI/UX and design process to manage projects that impact customer experience.
• PMI or PMP certification or similar.
• Deep experience in multiple software development lifecycles, including waterfall and agile.
• Excellent project management skills including prioritization, scheduling, and documentation.
• Ability to build strong relationships and communicate effectively with internal and external groups.

Responsibilities

• Responsible for management and delivery of digital projects to ensure on time and high quality delivery of our consumer-facing experiences.
• Drive development and implementation of prioritized projects working with cross-functional teams.
• Manages multiple projects and tasks simultaneously.
• Creates and maintains project plans to fully account for the delivery and ongoing improvement of the solution.
• Proactively works with business analysts, product managers, design, user experience, development and QA to define project requirements and estimate effort to deliver.
• Tracks progress against plans, deliverables, and expected outcomes.
• Identifies and attends to interdependencies between key resources and between significant work efforts.
• Identifies and surfaces risks & issues to Leadership.
• Establishes and maintains repository of artifacts, deliverables, and team working space.
• Provides ongoing project update reports to internal leadership.
• Responsible for following and monitoring project management processes and documentation.
• Assists in educating business stakeholders on the global digital processes.
• Oversees project from initial discovery through implementation & delivery, including overall continuing project maintenance if needed.
• Ensures ongoing resource needs are captured and utilization rates are maintained across their cross-functional team(s).
• Responsible for management and communication of project status and tasks among team members and business stakeholders.
• Responsible for coordination final delivery of digital applications or functionality, including user acceptance testing, final sign-off & Prod Ops Handoff.
• Seeks out vendor or internal solutions and manages overall project issue resolutions.

Skills

Project management

Cross-functional collaboration

Agile methodologies

Waterfall

UI/UX understanding

Communication

Stakeholder management

Jira

Confluence

Excel

PowerPoint

Education

Bachelor's degree

Tools

Salesforce Commerce Cloud

IBM Sterling OMS

Monetate

Jira

Confluence

Excel

PowerPoint

Job description

Ralph Lauren seeks an experienced Project Manager to own digital initiatives across mobile and desktop experiences, driving projects from discovery to delivery. You will coordinate with business analysts, product managers, design, and QA to ensure timely, high-quality consumer-facing solutions and ongoing enhancements.

The role requires strong PM skills, knowledge of web technologies and eCommerce platforms, and the ability to manage multiple initiatives with cross-functional teams in a dynamic