Digital Product Operations Analyst – Technology Products

PINNACLE GROUP (Pinnacle Technical Resources); Fort Worth (TX); On-site; USD 69,000 - 76,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

PTR Global in Fort Worth, TX is seeking a Digital/Data Analytics professional for a contract role to support the product development lifecycle by triaging issues, researching data, and delivering insights to inform backlog prioritization.

You will collaborate with business, IT, and leadership across time zones, analyze campaigns, conduct tests, and help shape product strategy using Cognos, Tableau, and SQL.

Qualifications

• 3 years of relevant industry experience (aviation, digital, campaign management).
• Proficient in data analysis and using BI tools to support product decisions.
• Experience triaging issues and collaborating with cross-functional teams.

Responsibilities

• Provide data analysis and insights to inform product strategy.
• Provide quantitative and qualitative analysis to inform product backlog prioritization.
• Support product playbacks with emphasis on product metrics.
• Assist with advertising campaign management support.
• Support new campaign launches by testing customer experience, management of creative placements, and URLs.
• Conduct product meetings: create analysis reports and report progress, issues, and risks to management.
• Partner with business, IT, and leadership to facilitate product success.
• Review and support test data, test plans, and test scenarios.
• Develop and maintain business rules for the product.
• Ability to work across time zones as needed.
• Triage product issues to help inform backlog.
• Bug/defect testing and research.

Skills

Cognos

Mosaic

Tableau

PowerBI

Adobe Analytics

SQL

Tools

Word

Excel

PowerPoint

Teams

SharePoint

Rally

Job description

Job Description

Position: Digital/Data Analytics

Location: Fort Worth, Texas

Duration: Contract

Job ID: 180206

WHY YOU’LL LOVE THIS JOB

• The Product Coordinator, Technology Products is part of the Commercial Division.
• This role supports the product development lifecycle by triaging issues, conducting research, and providing data-driven insights to inform backlog prioritization and strategy. It involves close collaboration with cross-functional teams, test support, and regular communication with stakeholders to ensure product success and continuous improvement.

WHAT YOU’LL DO

• This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Provide data analysis and insights that help inform product strategy
• Provide quantitative and/or qualitative analysis and insights to inform product backlog prioritization
• Support product playbacks with an emphasis on product metrics
• Assist with general support for advertising campaign management
• Support new campaign launches by testing the customer experience, management of creative placements and URLs
• Conduct product meetings: completes product tracking/ analysis reports; reports to management and business owners regarding product progress, issues, and risks
• Partner with business, IT, and leadership to facilitate product success
• Review and support test data, test plan, and test scenarios
• Develop and maintain business rules for the product
• Ability to work across time zones as needed
• Triage product issues to help inform the product backlog
• Bug/ defect testing and research

Preferred Qualifications – Education & Prior Job Experience

• 3 years of relevant industry experience (aviation, digital, campaign management)

Skills, Licenses, and Certifications

• Knowledge of Cognos, Mosaic, Tableau, PowerBI, Adobe Analytics, SQL, etc
• Working knowledge of Word, Excel, PowerPoint, Teams, SharePoint, Rally or other product and project tracking tools
• Ability to conceptualize, create and present analyses and strategies to all levels of leadership
• Ability to effectively interact with all levels of employees
• Ability to build strong consensus and achieve results as a team
• Ability to think critically/ analytically and draw meaningful conclusion from large datasets
• Ability to work under pressure, prioritize projects, meet all deadlines, balance the big picture with the requisite details and maintain flexibility
• Knowledge of corporate policies and operational processes and procedures

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $50 - $55/Hr

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at [phone]. To report any concerns, please email us at [e-mail]

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.