Digital Product Manager, Health Tech (Customer-Driven)

Highmark Health; Jackson (MS); On-site; USD 73,000 - 117,000; Full time

Job summary

Highmark Health is seeking a digital product leader who will represent the customer’s voice throughout the product lifecycle and evangelize vision and strategy for assigned digital products. You will bridge technology, business, and customer needs to create remarkable digital experiences that drive business value and outcomes.

Collaborating with digital design, development, and data teams, you will align efforts, define value propositions, and oversee execution of the product roadmap.

Qualifications

• 2 years in a Business or Technical Analysis, or Digital Product Management role
• Bachelor's Degree in Business, Science, Technology, Design, Healthcare or related field

Responsibilities

• Serves as the point of contact for assigned digital products both internally and externally.
• Collects quantitative product data and metrics through market research. Synthesizes customer research.
• Gathers product requirements and aligns them with business goals. Coordinates with stakeholders to achieve product vision. Works on developing high-level product strategy and direction.
• Leverages inventory of existing digital capabilities to inform approaches for product solutions.
• Familiar with the department's and the company's strategy and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to key stakeholders. Manages the digital product roadmap and backlog and uses input from customers and internal stakeholders to frequently refresh and re-prioritize the backlog.
• Serve as accountable owner for the digital products/tools as assigned.
• Coordinate with other Product Managers to ensure cross-product alignment.Collaborates with other Digital Product Managers.
• Other duties as assigned or requested.

Skills

Written communication

Interpersonal skills

Presentation skills

Attention to detail

Task management

Collaboration

Customer/ clinician lens

Conflict management

Education

Bachelor's degree in Business, Science, Technology, Design, Healthcare or related field

Job description

Highmark Health is seeking a digital product leader who will represent the customer’s voice throughout the product lifecycle and evangelize vision and strategy for assigned digital products. You will bridge technology, business, and customer needs to create remarkable digital experiences that drive business value and outcomes.

Collaborating with digital design, development, and data teams, you will align efforts, define value propositions, and oversee execution of the product roadmap.