Digital Product Manager: E‑Commerce & AI Strategy

Young Living Essential Oils; Lehi (UT); On-site; USD 110,000 - 140,000; Full time

Job summary

Young Living Essential Oils in Lehi, UT seeks a Digital Product Manager II to own medium-to-large digital products and translate customer needs and market trends into compelling product experiences.

You will drive roadmap delivery, collaborate with design, engineering, analytics, marketing, and business stakeholders, and mentor teams while pursuing opportunities to improve discovery, shopping, enrollment, subscription, and digital commerce.

Qualifications

• Bachelor’s degree required.
• Minimum 5-6 years in product-related roles.
• Experience owning or managing customer-facing e-commerce products or digital commerce experiences is preferred.
• Demonstrated ability to lead large digital projects with multiple stakeholders.
• Experience with Shopify or Shopify Plus preferred.
• Background in systems integration, digital marketing, or e-commerce preferred.

Responsibilities

• Define, communicate, and evolve product vision based on business goals and user research.
• Lead discovery and scoping sessions with stakeholders, end users, and technical teams.
• Prioritize and sequence features, epics, and initiatives across quarters.
• Monitor product performance and own KPIs for adoption, retention, and satisfaction.
• Drive user-centered design practices in collaboration with design and research teams.
• Identify and evaluate emerging e-commerce capabilities, customer experience trends, technologies, and competitive practices.
• Bring an outside-in perspective to product strategy by challenging legacy assumptions and evaluating opportunities based on current customer behavior, market conditions, and data.
• Develop product hypotheses and business cases for new capabilities, experiences, and experiments and define how their success will be measured.
• Evaluate practical applications of AI and emerging technologies to improve customer experiences, internal productivity, personalization, discovery, and digital commerce.
• Translate ambiguous business or customer problems into actionable product opportunities and recommend creative, practical solutions.
• Balance optimization of existing experiences with exploration of new products, capabilities, and customer experiences.

Skills

5-6 years exp

Strategic roadmap

Agile & LEAN

Facilitation

Metrics-driven

Customer empathy

Translate tech to business

Education

Bachelor’s degree

Tools

Shopify

Shopify Plus

Job description

Young Living Essential Oils in Lehi, UT seeks a Digital Product Manager II to own medium-to-large digital products and translate customer needs and market trends into compelling product experiences.

You will drive roadmap delivery, collaborate with design, engineering, analytics, marketing, and business stakeholders, and mentor teams while pursuing opportunities to improve discovery, shopping, enrollment, subscription, and digital commerce.