Digital Product Manager - A&F Co.

Abercrombie & Fitch Spain, SL; Columbus (OH); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Incentive bonus program

401(k) with company match

Medical, dental and vision insurance

Paid parental and adoption leave

Job summary

Abercrombie & Fitch Spain, SL is seeking a Digital Product Manager to lead customer-first, digitally enabled experiences across the brand ecosystem. This role sits in the User Experience and Digital Product Team, overseeing experience squads and ensuring product quality and operational health.

The ideal candidate has 3+ years in digital product management for consumer web/mobile products and 3+ years in retail domain experience, with strong leadership and communication skills to influence across

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 3 years of digital product management experience in consumer-facing mobile and web products.
• Minimum 3 years of retail industry experience or equivalent domain experience.
• Proficiency at applying Design Thinking, Agile, and Lean methods to drive outcomes.
• Demonstrated ownership of product operations and risk with backlog health and delivery cadence.
• Well versed in modern digital technologies and cross-functional collaboration.
• Strong communication skills and ability to influence at a strategic leadership level.
• Strategic mindset with bias for action and ability to drive business outcomes.
• Able to perform well under pressure and balance priorities.
• Natural leader capable of mentoring peers and building consensus.

Responsibilities

• Strategic thinking: Shape strategic direction through customer insights and business context, linking problems to goals and building business cases.
• Problem discovery and solution validation: Surface customer problems via user research and data analysis; validate solutions through experiments.
• Execution and accountability: Translate vision into roadmaps and sprint plans; manage blockers and align stakeholders for launches.
• Product operations: Ensure operational health and backlog management in production.
• Risk mitigation: Identify risks early and propose mitigations with trade-offs.
• Craft and quality of work: Define success criteria, write epics/features/stories, and monitor post-launch performance.
• Collaboration and influence: Facilitate alignment across UX, IT, Store Ops, Data Science, Analytics, Merchandising, Finance, Marketing.

Skills

Digital product management

Design Thinking

Agile

Lean

Communication

Leadership

Education

Bachelor's degree or equivalent experience

Job description

Job Description

At Abercrombie & Fitch, the Digital Product Manager leads at the intersection of business, technology, and design to define and deliver customer-first, digitally enabled experiences throughout the ecosystem for our global brands.

This highly visible and collaborative role sits within A&F's User Experience and Digital Product Team, with oversight of one or more experience and services squads. You operate strategically in developing the vision and direction for your product area while tactically inspiring cross-functional teams and leading the daily activities that enable it. You are accountable not only for what ships, but for the quality, operational health, and risk posture of the product.

What Will You Be Doing?

• Strategic thinking: Shaping strategic direction through customer insights, business context, and product vision. Connecting customer problems to squad and business goals, using competitive and market context to pitch new opportunities, articulating the trade-offs behind prioritization, and partnering with Finance to build the business case for investment.
• Problem discovery and solution validation: Surfacing customer problems through user research, voice of customer, and data analysis; forming hypotheses with designers and analysts; and validating solutions through experiments and usability testing so decisions are grounded in evidence rather than assumption.
• Execution and accountability: Translating vision into outcome-focused roadmaps and sprint plans, prioritizing work, resolving blockers, and aligning cross-functional partners (UX, IT, Store Operations, Data Science, Analytics, Merchandising, Finance, Marketing) to launch timelines, deployment plans, and internal communications.
• Product operations: Owning your product area's operational health and backlog by ensuring the user experience is operating optimally in production environments.
• Risk mitigation: Anticipating risk during planning by reviewing dependencies, timelines, and assumptions; and proposing mitigation options with clear trade-offs rather than only escalating; and owning risk visibility so stakeholders never learn of a risk first in a status meeting.
• Craft and quality of work: Holding a high bar for the team's output by defining success criteria and acceptance standards, documenting requirements as epics, features, user stories, and acceptance criteria, driving the validation plan end to end, and deciding when to ship versus hold, including post-launch monitoring.
• Collaboration and influence: Facilitating alignment through story mapping, workshops, stand- ups, design reviews, sprint planning, demos, and retrospectives; navigating contentious priority trade- offs productively; serving as the end-to-end subject matter expert for your product area; and coaching and giving developmental feedback to other product managers.

What Do You Need To Bring?

• Bachelor's degree or equivalent experience.
• Minimum 3 years of digital product management experience in consumer-facing mobile and web products, with a track record of bringing new and innovative customer experiences to market.
• Minimum 3 years of retail industry experience or equivalent domain experience.
• Proficiency at appropriately applying Design Thinking, Agile, and Lean methods to identify and deliver high-value business and customer outcomes through digital products.
• Demonstrated ownership of product operations and risk in partnership with delivery managers, including backlog health, delivery cadence, dependency management, and mitigation options with clear trade-offs.
• Well versed in modern digital technologies, with the ability to facilitate communication between business, technology, and design teams.
• Strong communication skills and proven ability to influence at a strategic leadership level and cross functionally.
• Strategic mindset and bias for action, with strength in strategic planning, defining OKRs, and driving business outcomes through digital products.
• Ability to perform well in high-pressure situations, balance competing priorities, and work without direct supervision.
• A natural leader who brings groups to consensus, coaches and mentors peers, and inspires enthusiasm toward team goals.

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process
• Flexible spending accounts
• Medical, dental and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental