Digital Product Designer - UX

Hard Problems; Rochester (MN); Hybrid; USD 122,000 - 177,000; Full time

Benefits offered by this job

Medical plans

Vision coverage

Dental coverage

Retirement package

HSA/FSA options

Job summary

Mayo Clinic Platform in Rochester, Minnesota seeks a Senior UX Designer to join the Product Design team. You will plan and conduct research, synthesize insights, and design end-to-end experiences across multiple form factors, from web to wearables and health devices.

You will collaborate with product, engineering, and stakeholders to ensure accessibility and a cohesive design language. Remote work is available and travel may be required.

Qualifications

• Demonstrated experience applying human-centered design to digital products.
• Experience independently planning, facilitating, and analyzing user research.
• Strong visual communication skills and ability to present to stakeholders.
• Ability to work in an iterative design cycle within cross-functional teams.
• Familiarity with Scrum/Agile and defining user stories in sprint planning.

Responsibilities

• Plan and conduct UX research and usability testing across product discovery and development.
• Translate insights into actionable design recommendations for cross-functional teams.
• Create use cases, journeys, flows, IA, and wireframes to guide product design.
• Design across web, native apps, wearables, kiosks, and connected health devices.
• Produce storyboards, wireframes, prototypes, and design specifications.
• Ensure accessibility per WCAG 2.0 AA and align with design language.

Skills

Human-Centered Design

UX research

Usability testing

Interviews & testing

Communication & presentation

Agile / Scrum

Storytelling & rationale

Visual design tools proficiency

Education

High school diploma or GED

Tools

Adobe CS

Sketch

Figma

Mural

InVision

Job description

# Digital Product Designer - UXMayo Clinic, Rochester, USAHealthcareNonprofitOur Pick## Why this work mattersThe world's largest not-for-profit medical group practice, Mayo Clinic directly advances global health through integrated patient care, cutting-edge medical research, and physician education at massive scale.This job was selected as “Our Pick” because the hiring organization is particularly good for the world.View the full listing and apply →Listed 25 Oct 2026 · **Apply by 7 Nov 2026**Applications are handled by Mayo Clinic, not by Hard Problems.## About Mayo ClinicMayo Clinic is a not-for-profit healthcare organization ranked top in more specialties than any other care provider in the USA. Its Mayo Clinic Platform division advances new ways to transform healthcare through digital technologies, data, and innovation, creating digital experiences that are accessible, scalable, and designed around the needs of the people who use them.### The roleThe UX Designer is a core member of the Product Design team within Mayo Clinic Platform. The role focuses on analyzing, planning, and sequencing the interactions that people have with software, applications, and digital experiences over time. Using human-centered design practices, the designer works to understand the needs of patients, clinicians, customers, and other users, and translates those needs into experiences that are easy, clear, useful, and well-considered.### What you would do* Plan and conduct UX research and usability testing throughout product discovery and development, including defining research objectives, developing test plans, recruiting participants, facilitating interviews and usability studies, and analyzing qualitative and quantitative findings.* Synthesize research insights into actionable design recommendations and communicate findings clearly to cross-functional stakeholders.* Deliver use cases, user journeys, user flow diagrams, navigation structures, and information architecture to optimize digital products and services.* Design experiences across browsers, responsive web applications, native apps, smart watches, kiosks, and web-connected health monitoring devices.* Create storyboards, wireframes, interface modules and pages, prototypes, and design specifications.* Evaluate designs against project-specific and enterprise standards, plan and facilitate usability evaluations of concepts and prototypes, and incorporate findings into iterative improvements.* Design to meet WCAG 2.0 AA Accessibility Standards.* Collaborate with the Product Design team to maintain, grow, implement, and refine Mayo Clinic Platform's digital design language.* Facilitate design workshops and collaborative working sessions, synthesize divergent perspectives, and communicate design rationale to Product, Engineering, and other stakeholders.### What they are looking for* High school diploma or GED required; 5-7 years of experience in design with demonstrated impact.* Understanding of the Human-Centered Design (HCD) process and working knowledge of current UX methods.* Demonstrated experience independently planning, facilitating, and analyzing user research and usability testing sessions.* Excellent visual communication skills and the ability to clarify complex problems.* Strong interpersonal and presentation skills, with the ability to communicate clearly to project and executive teams.* Demonstrated use of an iterative design cycle to refine products.* Proficiency with design tools including Adobe CS, Sketch, Figma, Mural, and InVision.* Experience working in Scrum Agile methodology and defining user stories as part of sprint planning.* Ability to design on behalf of people with serious and complex medical conditions.### Working arrangementsThe role is based in Rochester, Minnesota, with remote work available. Monday to Friday schedule; 10% or more travel may be required. This position is not eligible for visa sponsorship, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.### Pay and benefits$121,846 - $176,696 per year. Benefits include multiple medical plan options, Delta Dental or a reimbursement account, vision coverage, pre-tax savings through HSA and FSAs, and a retirement package. The role is benefits-eligible and classified as full time (80 hours per pay period).## DetailsLocation: Rochester, USAOn-site or remote: RemoteSalary: $121,846 - $176,696Sector: HealthcareRole: UX designSeniority: SeniorOrganisation: CharityThis job is listed on the Hard Problems job board, but details come from the employer’s own listing and may have changed — always check the original posting.