Digital Product Designer - UX

Mayo Clinic; Rochester (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Mayo Clinic Platform is seeking a UX Designer to join the Product Design team. You’ll analyze and sequence interactions across digital experiences, translating patient and clinician needs into clear, usable designs. The role covers web, apps, and health monitoring interfaces, with emphasis on accessibility and cross-functional collaboration.

You will plan UX research, synthesize findings, and contribute to an enterprise design language across platforms to deliver best-in-class user experiences.

Qualifications

• Portfolio demonstrating user-centered design process across web and mobile platforms.
• Experience planning and conducting user research and usability tests.
• Ability to translate user needs into clear, useful design solutions.

Responsibilities

• Plan and conduct UX research and usability testing to inform product decisions.
• Create wireframes, storyboards, and prototypes across web and mobile platforms.
• Collaborate with Product and Engineering to deliver accessible, scalable design solutions.

Skills

User research

Usability testing

Information architecture

Cross-functional collaboration

Education

Bachelor’s degree in design or related field

Tools

Figma

InVision

Job description

At Mayo Clinic, we put the needs of the patient first in all that we do. It’s a commitment that has propelled our organization into exciting futures. Mayo Clinic Platform is advancing new ways to transform healthcare through digital technologies, data, and innovation. We are creating digital experiences that are accessible, scalable, sustainable, and designed around the needs of the people who use them.

The User Experience (UX) Designer is a core member of theProductDesign team within Mayo Clinic Platform. They analyze, plan, and sequence the interactions that people have with software, applications, and digital experiences over time. Using human-centered design practices, the UX Designer works to understand the needs of patients, clinicians, customers, and other users and translates those needs into experiences that are easy, clear, useful, and pleasing.

The UX Designer plans and conducts UX research and usability testing to inform and validate design decisions throughout product discovery and development. This includes defining research objectives, developing research and usability test plans, recruiting and preparing for sessions, facilitating interviews and usability studies, analyzing qualitative and quantitative findings, and synthesizing insights into actionable design recommendations. Candidates should have demonstrated experience independently planning, facilitating, and analyzing user research and usability testing sessions and communicating findings to cross-functional stakeholders.

Analyzes research findings and recommendations to plan and deliver Use Cases, User Journeys, User Flow Diagrams, Navigation Structures, and Information Architecture in order to optimize the user experience of digital products and services. In partnership with Product and Engineering teams, shapes products that advocate for user needs, deliver on business requirements, and contribute to a best-in-class, seamless user experience throughout product discovery and development.

Designs experiences across browsers, responsive web applications, native apps, smart watches, kiosks, web-connected health monitoring devices, and other consumer and healthcare interfaces and systems. Creates and delivers Storyboards, Wireframes, Interface Modules and Pages, Prototypes, and Design Specifications.

Evaluates designs according to project-specific and enterprise standards and metrics. Plans and facilitates usability evaluations of concepts and prototypes, identifies usability issues and opportunities, and incorporates research findings into iterative design improvements. Understands and designs to meet WCAG 2.0 AA Accessibility Standards.

Collaborates with theProductDesign team to maintain, grow, implement, and refine Mayo Clinic Platform's digital design language. Facilitates design workshops and collaborative working sessions, synthesizes divergent perspectives, and communicates design rationale and research findings clearly to Product, Engineering, and other stakeholders.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.