Digital Platform Owner

Chantecaille; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

Chantecaille is seeking a senior ecommerce technology leader to define the long-term digital platform vision, oversee a Shopify replatforming initiative, and optimize the customer journey across digital touchpoints.

You will manage external agencies and technology partners, align UX and analytics to business goals, and drive platform integrations for scalable, high-converting ecommerce experiences.

Qualifications

• 5+ years in eCommerce, digital product, or eCommerce technology roles.
• Proven track record leading eCommerce platform migrations or replatforming projects.
• Strong understanding of UX, CRO, and customer experience principles.
• Ability to bridge business and technical stakeholders.
• Experience managing agencies and cross-functional projects.

Responsibilities

• Define long-term digital platform vision and strategic roadmap for the brand.
• Champion usability by tracking analytics, A/B tests, and user feedback to optimize journeys.
• Lead the end-to-end Shopify replatforming project with vendor management throughout delivery.
• Oversee eCommerce platform ecosystem to drive conversion and efficiency.
• Ensure seamless integration with key business systems and third-party tools.
• Drive UX improvements and customer journey optimization.

Skills

eCommerce

Digital Product

UX

Stakeholder Mgmt

Vendor Mgmt

Analytics

Tools

Shopify

Job description

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting‑edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products like Just Skin, Future Skin, Bio Lifting Serum+ and more that are beloved worldwide. Founded by beauty pioneer Sylvie Chantecaille in 1998, the brand is known around the world for its natural‑infused skincare and makeup, as well as its' impactful conservation program that supports nonprofits worldwide. Always cruelty‑free and PETA‑certified, products crafted by Chantecaille are the epitome of forward‑thinking and created with a sustainable approach.

A Beiersdorf luxury brand, Chantecaille’s global teams include some of the beauty industry’s best‑in‑class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive.

• Define the long‑term digital platform vision, build the strategic roadmap, balancing short‑term business objectives with long‑term technological scalability
• Champion usability by tracking platform analytics, A/B testing, and user feedback to continuously iterate and optimize digital journeys
• Lead the end‑to‑end Shopify replatforming project; own the RFP process, vendor evaluation, and agency selection; manage external agencies and technology partners throughout delivery
• Serve as the strategic owner of the eCommerce platform ecosystem, ensuring technology, UX, analytics, integrations, and vendor partnerships work together to drive conversion, operational efficiency, and long‑term scalability
• Oversee full tech stack working together seamlessly
• Drive UX improvements and customer journey optimization
• Define the eCommerce technology roadmap and platform architecture
• Oversee integrations with key business systems and third‑party tools
• Ensure projects are delivered on time, within budget, and aligned with business goals

Position Qualifications (Knowledge, Skills, Experience)

• 5+ years of experience in eCommerce, Digital Product, or eCommerce Technology roles
• Previous experience with Shopify or Shopify Plus
• Proven track record leading eCommerce platform migrations or replatforming projects
• Strong understanding of UX, CRO, and customer experience principles
• Ability to bridge business and technical stakeholders
• Experience managing agencies, vendors, and cross‑functional projects

Additional Information

La Prairie / Chantecaille uses the published salary range as a guideline to provide our future employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

La Prairie / Chantecaille confidentially protects personal information provided during the application process in accordance with EEO guidelines and Privacy laws.