Digital Pickup Clerk

Meijer; Howell (MI); On-site; USD 27,000 - 37,000; Full time

Job summary

Join a family-oriented company that values community and personal growth! This role focuses on delivering exceptional service at the curbside pick-up area, ensuring customer satisfaction through accurate order fulfillment and friendly interactions. You'll be part of a team that emphasizes leadership and development, with opportunities for advancement. If you're detail-oriented and possess strong communication skills, this position offers a chance to grow your career while making a positive impact in your community. Don't miss out on this rewarding opportunity!

Benefits

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience in a Meijer store preferred.

Responsibilities

• Drive customer loyalty by providing remarkable curbside service.
• Maintain positive relationships with customers and team members.
• Fulfill online orders accurately and efficiently.

Skills

Strong communication skills

Detail oriented

Organizational skills

Ability to learn new technologies

Education

High school graduate or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

This position will be responsible for fulfilling a customer's online curbside order.

What You'll be Doing:

• This position will drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.
• Maintain a positive working relationship with customers, team members, and leadership.
• Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.
• Resolve customer complaints quickly by contacting leadership when needed.
• Receive workflow from dashboard and fulfill orders for the day.
• Utilize selection process for product within the store and bag product appropriately following bagging standards.
• Store product correctly in the staging area following food safety guidelines.
• Greet each customer and take payment for the order ensuring an easy shopping experience.
• Maintain a clean and neat work environment.
• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring with You (Qualifications):

• High school graduate or equivalent required.
• 1-3 years of experience in a Meijer store preferred.
• Past cashier experience preferred.
• Ability to learn new technologies quickly.
• Strong communication skills.
• General awareness of food safety regulations.
• Detail oriented and organized.
• Process driven and ability to follow procedures in an organized and efficient way.