Digital Operations Specialist I — Streaming Platform Ops

FOX Direct to Consumer; Tempe (AZ); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

FOX Direct to Consumer in Tempe, AZ seeks a Digital Operations Specialist to join our Digital Operations Team and ensure production services run at scale—delivering high-quality streaming experiences across FOX networks, Tubi, and partner platforms.

You will collaborate with SRO and MCC teams to develop procedures, monitoring patterns, and troubleshooting strategies, owning end-to-end content services, events, and cloud service support.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Experience with operations and cloud-based services.
• Familiarity with orchestration and monitoring of cloud-native services.
• Strong oral and written communication skills.
• Team-oriented mindset and collaborative approach.
• Flexibility to support operational needs, including weekends, overnights, and early mornings.
• Experience or knowledge of the broadcast industry is a plus.

Responsibilities

• Collaborate with Marketing and Programming teams to execute business objectives for the FOX One streaming service.
• Own the end-to-end operation of content services, applications, and events, including event monitoring and incident management.
• Create and maintain response playbooks using tools such as JIRA, PagerDuty, ServiceNow, DataMiner, Datadog, and in-house tools.
• Support development and reporting of key operational metrics for continuous improvements.
• Assist the SRO team in creating and maintaining documentation, including runbooks.
• Demonstrate knowledge of digital streaming platforms and OTT landscape, and how ops teams manage these environments.
• Be available for various shifts, including nights, weekends, and holidays.

Skills

Cloud-based operations

Orchestration & monitoring

Strong communication skills

Team-oriented

Education

Bachelor’s Degree

Tools

JIRA

PagerDuty

ServiceNow

DataMiner

Datadog

Job description

FOX Direct to Consumer in Tempe, AZ seeks a Digital Operations Specialist to join our Digital Operations Team and ensure production services run at scale—delivering high-quality streaming experiences across FOX networks, Tubi, and partner platforms.

You will collaborate with SRO and MCC teams to develop procedures, monitoring patterns, and troubleshooting strategies, owning end-to-end content services, events, and cloud service support.