Streaming Media Operations Associate

Netflix; Seattle (WA); On-site; USD 43,300 - 57,900; Full time

Job summary

Disney Entertainment & ESPN Technology seeks a Streaming Media Assistant to join a 24/7 Streaming Media Operations team. You’ll provide hands‑on operational support for partner products, monitor system health, and orchestrate live and VOD streaming using proprietary software.

Responsibilities include data entry, remedial operations, health checks, and publishing controls to ensure media availability on CDNs and apps.

Qualifications

• Must be available to work flexible hours, including nights, weekends, and holidays.
• Strong understanding of computers and applications.
• Exemplary attention to detail and excellent communication skills.
• Solid organizational and multitasking abilities.
• Ability to learn quickly in a fast-paced environment.

Responsibilities

• Perform routine data entry and spreadsheet management.
• Execute remedial operations for live and on-demand workflows.
• Ensure content interruption compliance and notify contacts.
• Monitor basic health of front-end features and media availability.
• Run automated and manual processes to verify media on CDNs and apps.
• Operate proprietary media orchestration software.
• Set up workflows for proper streams on client devices.
• Escalate issues and file incident tickets to track outages.

Skills

Computers & applications

Attention to detail

Communication skills

Organization

Multitasking

Learning agility

Time management

Education

High school degree or equivalent

Job description

Disney Entertainment & ESPN Technology seeks a Streaming Media Assistant to join a 24/7 Streaming Media Operations team. You’ll provide hands‑on operational support for partner products, monitor system health, and orchestrate live and VOD streaming using proprietary software.

Responsibilities include data entry, remedial operations, health checks, and publishing controls to ensure media availability on CDNs and apps.