Digital Navigation Lead & Community Tech Advocate

Catholic-Charities-of-Northeast-Kansas; Kansas City (KS); On-site; USD 42,000 - 60,000; Full time

Job summary

Catholic Charities of Northeast Kansas is seeking a Digital Navigation Coordinator to oversee and expand our Digital Navigation Program. Based in Wyandotte and Johnson Counties, you will coordinate services for refugees, migrants, and broader community members, ensuring access to digital literacy classes, one-on-one assistance, and workshops.

You will supervise staff and volunteers, gather program data for reporting, and build partnerships with faith-based and community organizations to extend

Qualifications

• Bachelor’s Degree or related field and 3+ years of field experience in technology access
• Experience with refugee populations and community services preferred
• Ability to coordinate with volunteers and staff to deliver programs

Responsibilities

• Supervise Digital Navigator, interns, and volunteers.
• Develop programming addressing digital literacy, digital access, and technology needs of clients.
• Support delivery of digital navigation services including digital access case management, literacy classes, workshops and one-on-one support.
• Ensure accurate data collection, documentation, tracking, and reporting of services and outcomes per funding requirements and QA standards.
• Develop and maintain digital education resources for clients and staff.
• Cultivate partnerships with stakeholders and community organizations to strengthen technology and digital support services.
• Represent Catholic Charities in Digital Navigation community activities and ensure program integrity.
• Connect clients to resources and technology and ensure appropriate referrals.
• Based in Wyandotte and Johnson Counties with travel across the service area.
• May operate a Catholic Charities vehicle as required.
• Other duties as assigned.

Skills

Strong communication

Team leadership

Data collection

English proficiency

Education

Bachelor’s Degree in related field

Tools

Microsoft Word

Excel

Outlook

Job description

Catholic Charities of Northeast Kansas is seeking a Digital Navigation Coordinator to oversee and expand our Digital Navigation Program. Based in Wyandotte and Johnson Counties, you will coordinate services for refugees, migrants, and broader community members, ensuring access to digital literacy classes, one-on-one assistance, and workshops.

You will supervise staff and volunteers, gather program data for reporting, and build partnerships with faith-based and community organizations to extend