Digital Merchandising Lead for Luxury E-Commerce (Americas)

LVMH; New York (NY); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Bonus potential

Comprehensive benefits

Employee discounts

Job summary

Louis Vuitton Americas is seeking a Digital Merchandising Manager to lead the online merchandising strategy and product offer for the Americas region. The role focuses on presenting products, launching campaigns, onsite optimization, and driving commercial performance across North and Latin America, translating client behavior and insights into actions that maximize sales.

The role collaborates with global and regional teams to ensure timely, high-quality execution, while managing cross-country

Qualifications

• 5–7 years of experience in e-commerce, digital merchandising, retail merchandising, or a related field.
• Strong cross-functional leadership experience.
• Strong commercial judgment with ability to translate data into actions.
• Advanced Excel; proficiency in PowerPoint and analytics/reporting tools.
• Excellent written and verbal communication; stakeholder presentation skills.
• Attention to detail and ability to prioritise in fast-paced environment.

Responsibilities

• Own the regional digital merchandising strategy for the assigned product portfolio, aligning commercial priorities, client needs, and global direction.
• Lead the regional product launch calendar and ensure launches are complete, accurate, optimized and delivered on time.
• Coordinate with Merchandising, Supply Chain, and Central Digital Teams on product allocation availability, digital assets, launch tools, and initial performance feedback.
• Oversee day-to-day website updates in the content management system across 3 countries, 4 locales, and 3 languages.
• Lead merchandising planning for key commercial periods and launches including Holiday and Mother's Day.
• Partner with Digital Performance and Data & Insights to build forecasts, define KPIs, and evaluate merchandising and client-experience performance.
• Align with Digital Marketing on product priorities across email, social media, paid search, and other acquisition channels.
• Partner with Digital Production on homepage, campaign, and onsite content execution, and serve as the key product contact for Client Services.
• Lead differentiated selling in partnership with Merchandising, Digital Marketing, Data & Insights, and Supply Chain, using sales-to-stock performance to identify replenishment and product mapping opportunities.
• Lead, coach, develop direct reports, establishing clear priorities, accountability, and development plans
• Define and promote digital merchandising best practices across Louis Vuitton Americas and contribute to global ways of working

Skills

E-commerce

Digital merchandising

Retail merchandising

Cross-functional leadership

Analytics

Excel

PowerPoint

Word

CMS

Content management

Education

Bachelor’s degree

Tools

CMS

Excel

PowerPoint

Job description

Louis Vuitton Americas is seeking a Digital Merchandising Manager to lead the online merchandising strategy and product offer for the Americas region. The role focuses on presenting products, launching campaigns, onsite optimization, and driving commercial performance across North and Latin America, translating client behavior and insights into actions that maximize sales.

The role collaborates with global and regional teams to ensure timely, high-quality execution, while managing cross-country