Digital Media Coordinator

newcityus; Matthews (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

New City Church is seeking a Digital Media Coordinator to manage social media and assist with content creation across its platforms. The role requires a candidate who is detail-oriented and experienced in social media strategy, with a passion for storytelling and a commitment to the church’s mission.

The coordinator will connect with attendees to gather stories and support video productions, ensuring all content aligns with New City's brand. Strong writing skills, experience with design tools, and video editing are essential.

Qualifications

• Experience managing social media channels for a brand or organization.
• Strong writing, editing, and proofreading skills.
• Ability to balance multiple responsibilities and meet deadlines.

Responsibilities

• Manage social media strategy including content creation and engagement.
• Assist with coordinating video shoots and content production.
• Collaborate with the Communications team to manage and create content.

Skills

Social media strategy

Video content creation

Writing and editing

Adobe Creative Cloud

Project management software

Basic video editing

Education

Bachelor's degree or equivalent experience

Tools

Instagram

Facebook

Canva

Webflow

Squarespace

Job description

Position Summary:

The Digital Media Coordinator manages social media channels for New City Church and its ministries, assists with video content creation, coordinates and prepares service media for weekend gatherings, and manages content on the church app and website by gathering, creating, and publishing timely information and resources.

Essential Duties and Responsibilities:

• Manage and execute New City Church's social media strategy – including content ideation, creation, scheduling, posting, and moderation – ensuring all content reflects and advances the church's mission and vision. Collect and track performance metrics to inform ongoing strategy.
• Assist with coordinating and executing video shoots, including scheduling and day-of liaising with participants.
• Connect with New City attendees to gather and develop stories about how people are finding and following Jesus because of New City’s ministry.
• Contribute to Production brainstorming sessions, bringing fresh ideas and a can-do attitude.
• Coordinate photography at all New City events and weekend services.
• Rotate Sunday morning responsibilities between the SouthPark and Matthews locations, partnering with campus teams and attending Service Programming meetings.
• Create and update service media weekly, including designing announcement slides, preparing sermon outline slides in ProPresenter for services, etc.
• Collect and track data metrics for church-wide media.
• Collaborate with the Communications team to manage website and mobile app content, create dashboard messaging, curate photos, and develop written content in alignment with New City's brand and style guidelines.
• Perform other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities):

Education and Experience

The ideal candidate is a mature, discerning digital native with the ability to plan strategically, organize and coordinate schedules, and pay attention to detail. A willingness to learn and a drive for excellence is essential. Skills include:

• Experience using social media, design, and productivity tools such as Instagram, Facebook, Office 365, Asana (or similar project management software), Canva, Webflow, Squarespace, ProPresenter, and Adobe Creative Cloud. Basic video editing experience (Final Cut, Premiere Pro, iMovie) is a plus. Ability to learn New City-specific platforms, including StudioC and Pushpay, is required.
• Strong writing, editing, and proofreading skills with exceptional attention to detail and the ability to maintain a consistent voice across digital platforms and service communications.
• Able to accomplish tasks, balance multiple responsibilities, and meet strict deadlines.
• Experienced in working with strict style and brand guidelines.
• Flexible and capable of modifying a plan when new situations or information arises.
• Self-motivated and diligent.
• Calm and hospitable under pressure.
• Personally engaging, able to build relationships with ministry area leaders and interact with New City congregants to gather stories and content ideas.
• Customer-service minded with a desire to learn and improve.

Spiritual Requirements:

• Must be a professing Christian.
• Personal alignment to New City's Mission and Statement of Faith of the Evangelical Free Church in America.