Digital Media and Communications Coordinator

Greater Philadelphia Cultural Alliance; Pennsylvania; On-site; USD 45,000 - 65,000; Full time

Job summary

Artcinia, a Philadelphia-based organization, is seeking a Digital Media and Communications Coordinator to support marketing, digital communications, and audience engagement across social media, email, print, and web. The role blends creative content production with strategic planning, using brand templates and a strong artistic eye to adapt designs as needed.

You will manage social channels, craft campaigns, oversee website updates, and coordinate with venues and partners to expand audience

Qualifications

• Experience in digital marketing and communications.
• Fluency with Canva and social media platforms; email marketing tools and CMS.
• Strong graphic design skills within brand guidelines.
• Excellent written communication and time-management skills.
• Self-motivated with ability to work independently in a small team.
• Interest in music and community programming.

Responsibilities

• Create and adapt digital and print marketing materials using brand templates.
• Manage social media content planning, posting, and engagement.
• Develop email campaigns, newsletters, and website updates.
• Coordinate marketing assets with artists, venues, and partners.
• Track analytics and inform future marketing efforts; support fundraising communications.

Skills

Digital marketing

Social media management

Graphic design

Brand guidelines

Canva

Email marketing

CMS management

Tools

Adobe Photoshop

WordPress CMS

Mailchimp

Hootsuite

Google Analytics

Job description

Digital Media and Communications Coordinator

Artcinia is a Philadelphia-based organization of community leaders and professional musicians who believe everyone deserves access to the transformative power of the performing arts. Through our flagship initiative, Music in YOUR Neighborhood, we bring engaging, affordable, community-driven performances to neighborhood spaces throughout Philadelphia and beyond. We believe in the power of the arts to unify, uplift, and inspire, and are dedicated to making live music accessible to all.

Position Overview

The Digital Media & Communications Coordinator will support Artcinia’s marketing, digital communications, and audience engagement efforts across social media, email, print, and web platforms. This role combines creative content production with strategic planning and day-to-day communications management. Artcinia has an established visual identity and a collection of brand templates to guide the creation of marketing materials; however, this role requires a strong artistic eye, creative initiative, and the ability to adapt existing designs or develop new materials as needed.

Key Responsibilities

• Digital Content & Graphic Design: Create and adapt digital and print marketing materials, including social media graphics, reels, flyers, posters, concert programs, season cards, and other promotional materials using Artcinia’s brand templates and design guidelines. Develop new materials as needed while maintaining visual consistency across platforms.
• Social Media Management: Manage Artcinia’s social media presence through content planning, scheduling, posting, and daily audience engagement. Create concert promotions, and post-event recaps while monitoring trends and responding to comments and messages.
• Email & Digital Communications: Create and manage email campaigns, newsletters, announcements, and promotional communications. Coordinate website content updates, maintain event listings and ticketing pages, and keep online information current and accurate.
• Marketing & Venue Coordination: Collaborate with artists, venues, and community partners to collect promotional materials and distribute marketing assets in a timely manner. Support concert promotion, audience development, and organizational campaigns.
• Planning & Analytics: Maintain content calendars, organize digital assets, track social media and email engagement, and use performance insights to inform future marketing efforts. Support fundraising initiatives and other organizational communications as needed.

Qualifications

• Experience in digital marketing, communications, social media management, graphic design, or a related field.
• Fluency in Canva and social media platforms, including content creation, scheduling, publishing, and audience engagement. Experience with email marketing tools and website content management systems is also required.
• Strong graphic design skills and an artistic eye, with the ability to work within established brand guidelines, adapt templates, and create original materials when needed. Experience with Adobe Photoshop or similar design software is a plus.
• Excellent written communication, organization, and time-management skills, with the ability to manage multiple projects and deadlines.
• A proactive, self-motivated approach, with the ability to take initiative, identify opportunities to improve content and engagement, and work independently while collaborating effectively with a small team, artists, venues, and community partners.
• Interest in music, the performing arts, and community-centered programming.

Greater Philadelphia Cultural Alliance
The Philadelphia Building
1315 Walnut Street, Suite 1101
Philadelphia, PA 19107
email: [e-mail]