Digital Marketing & eCommerce Specialist

Avedis Zildjian Co; Norwell (MA); On-site; USD 75,000 - 85,000; Full time

Job summary

Avedis Zildjian Co is seeking a Digital Marketing & Ecommerce Specialist to drive online merchandising, email/SMS marketing, and website updates for the Zildjian and Vic Firth brands. You will analyze performance and report insights to optimize campaigns, working across Marketing, Product, IT and external partners.

The role emphasizes hands-on marketing, curiosity, attention to detail, and a proactive approach to expanding digital marketing and ecommerce experience with iconic global brands.

Qualifications

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in ecommerce, digital marketing, CRM, or related disciplines.
• Experience with ecommerce platforms, email marketing tools, and digital analytics platforms.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple projects and collaborate effectively across teams.
• Curious, proactive, detail-oriented, and eager to learn.

Responsibilities

• Support growth of ecommerce and digital marketing programs across brands.
• Execute online merchandising, email and SMS marketing, website updates, and digital campaigns.
• Monitor and report performance across ecommerce and marketing channels.

Skills

Ecommerce marketing

CRM & lifecycle marketing

Digital analytics

Project management

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in Marketing/Business/Communications

Tools

Shopify

Klaviyo

Google Analytics

Meta Ads

Google Ads

SEO tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Digital Marketing & eCommerce Specialist

Full Time Norwell, MA, US

18 days ago Requisition ID: 1010

Salary Range: $75,000.00 To $85,000.00 Annually

Position Summary:

Zildjian is seeking a Digital Marketing & Ecommerce Specialist to support the growth of our ecommerce and digital marketing programs across the Zildjian and Vic Firth brands. This role will help execute online merchandising, email and SMS marketing, website updates, digital campaigns, and performance reporting to create engaging customer experiences and drive business results.

Working closely with cross-functional teams and external partners, the ideal candidate is a hands‑on marketer who is curious, detail‑oriented, proactive, and eager to learn. This is an excellent opportunity for someone looking to broaden their digital marketing and ecommerce experience with iconic global brands.

Key Responsibilities:

• eCommerce & Merchandising: Support day-to-day ecommerce operations, merchandising updates, product launches, and promotional campaigns across brand websites.
• CRM & Lifecycle Marketing: Assist with email and SMS marketing programs, including campaign execution, audience segmentation, testing, and reporting.
• Website Management & Technical Coordination: Coordinate website content updates, quality assurance testing, and ongoing customer experience improvements.
• Digital & Affiliate Marketing: Support digital marketing initiatives, including paid media and affiliate marketing programs. Collaborate with Marketing, Product, IT, Artist Relations, and external partners to support business objectives and customer engagement.
• SEO / Marketplace Support: Help optimize product content, digital shelf presentation, SEO, and online customer journeys.
• Analytics & Reporting: Monitor and analyze performance across ecommerce and marketing channels, providing insights and recommendations.

Qualifications:

Required

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in ecommerce, digital marketing, CRM, or related disciplines.
• Experience with ecommerce platforms, email marketing tools, and digital analytics platforms.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple projects and collaborate effectively across teams.
• Curious, proactive, detail-oriented, and eager to learn.

Preferred

• Experience with Shopify, Klaviyo, Google Analytics, Meta Ads, Google Ads, or SEO tools.
• Experience with consumer products, lifestyle, music, or technology brands.
• Exposure to affiliate marketing, conversion optimization, or customer lifecycle marketing.
• Interest in emerging digital technologies and AI-powered marketing tools.