Digital Mail Center Lead

Aventiv Technologies; Tampa (FL); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Disability

Life Insurance

Paid Time Off

Voluntary Benefits

Job summary

Aventiv Technologies in Tampa, FL is seeking a supervisor to lead the daily workflow of the digital mail center. You will ensure operations meet the Service Level Agreement and drive adherence to SOPs and safety standards on the production floor.

Responsibilities include coordinating with the warehouse manager, maintaining vendor relations, reporting workload, and guiding floor staff to optimize performance. High school diploma or GED and 3+ years of related experience are required.

Qualifications

• High school diploma or GED required.
• 3+ years of relevant experience preferred.
• Bachelor’s degree in business administration or related field preferred.

Responsibilities

• Lead daily workflow of the digital mail center to meet customer SLA.
• Uphold SOPs and safety guidelines on the production floor.
• Coordinate with warehouse manager and vendors as needed.
• Prepare daily production reports and end-of-day updates.

Skills

Team communication

Excel

SLA & SOP understanding

5S principles

PC & scanning equipment

Education

High school diploma or GED

Bachelor’s degree in business administration

Tools

Scanner

Excel

Job description

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies – Where your future awaits - YouTube

Job Purpose:

Lead daily workflow of the digital mail center ensuring operational needs meet the customer Service Legal Agreement.

Essential Duties

• Uphold standards and procedures for mail operations, including security protocols, deliveries.
• Meet as required with the warehouse manager for any updates and other information pertinent to operations or employee issues.
• Maintain local vendor relations and report problems to Administrative Services for follow-up.
• Have ownership for exploring opportunity areas.
• Ensure all floor employees comply with corporate and global safety guidelines.
• Drive Standard Operating Procedure (SOP) and (SLA) by implementation and adherence on the production floor.
• Communicates effectively with others by providing information for planning, prioritizing, and completing tasks.
• Complete daily production report.
• Provide end-of-day updates with the warehouse manager.
• Other duties as assigned
• Perform other related duties as assigned or required.

Knowledge, Skills, And Abilities

• Ability to communicate with team members, customers, and management
• Basic understanding of PC and scanning equipment.
• Working understanding of Excel.
• Review daily workload and distribute as needed meeting SLA.
• Understanding of 5S

Minimum Qualifications

• High school diploma or GED
• 3+ years of relevant experience

Preferred Qualifications

• Bachelor’s degree in business administration or related field of study.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
• Occasionally, this position may need to reach, stoop, or kneel.

Salary And Benefits

At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

• $21.74 - $24.78/hr
• Health Insurance
• 401(k)
• Disability
• Life Insurance
• Paid Time Off
• Voluntary Benefits

Aventiv Privacy Policy

www.aventiv.com/privacy

Equal Employment Policy

Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.