Digital Literacy Trainer & Center Coordinator

jerseycityfreepubliclibrary; Jersey City (NJ); On-site; USD 66,000 - 71,000; Full time

Benefits offered by this job

Medical coverage

Prescription coverage

Dental coverage

Vision coverage

403(b) retirement plan

Pension plan

Job summary

The Jersey City Free Public Library invites applications for the Computer Learning Resource Center Specialist at the Miller Branch. Under supervision, you will plan, coordinate, and deliver technology-based educational services, provide software training, manage resources, and build partnerships to expand access and generate revenue through programming.

The role requires strong technical knowledge, instructional skill, and community engagement, with data-driven outreach and reporting

Qualifications

• Six (6) years of professional experience in planning, monitoring, coordinating, implementing, modifying, and/or evaluating agency programs and services.
• Bachelor's degree and two (2) years of the above-mentioned professional experience.
• Master's degree and one (1) year of the above-mentioned professional experience.

Responsibilities

• Develop and deliver ongoing instructional programs in computer literacy, productivity software, cloud-based platforms, and emerging digital tools.
• Conduct individual and group training sessions for patrons, staff, and partner organizations.
• Maintain professional competency through continuous training in evolving software applications and technologies.
• Researches funding sources, develops and reviews grant applications, and writes proposals; negotiates and monitors contracts or grants.
• Coordinate daily operations of the Computer Learning Resource Center.
• Monitor and maintain computer hardware, software, and peripheral equipment.
• Ensure compliance with library technology policies and security standards.
• Provide technical assistance and basic troubleshooting support.
• Collect, analyze, and interpret data related to program attendance, community usage, and service outcomes.
• Prepare administrative, statistical, and evaluative reports.
• Conduct data-driven outreach in surrounding neighborhoods and service areas.
• Establish partnerships with educational institutions, workforce agencies, nonprofit organizations, and community groups.
• Promote use of the Computer Learning Resource Center as a training and professional development venue.
• Assist in developing collaborative programs and service models that generate revenue through agency and organizational partnerships.
• Support grant-funded and fee-based initiatives in coordination with administration.
• Monitor participation, outcomes, and financial performance of programs.
• Conducts surveys or other studies to help identify program needs.
• Provide technical guidance and training to branch staff.
• Participate in system-wide technology initiatives.
• Collaborate with librarians and administrators to integrate technology services into library programming.
• Prepares charts, tables and/or other graphic representations needed for the planning, operation and implementation of program activities.
• Maintain accurate records of trainings, equipment, partnerships, and expenditures.
• Attend required meetings, trainings and professional development sessions.
• Represent the Library in a professional manner in community and partner settings.
• Maintains essential records, reports and files.
• Perform other duties as assigned

Skills

Library administration

Program management

Non-English language

Community engagement

Education

Bachelor's degree

Master's degree

Job description

The Jersey City Free Public Library invites applications for the Computer Learning Resource Center Specialist at the Miller Branch. Under supervision, you will plan, coordinate, and deliver technology-based educational services, provide software training, manage resources, and build partnerships to expand access and generate revenue through programming.

The role requires strong technical knowledge, instructional skill, and community engagement, with data-driven outreach and reporting