Digital Literacy Program Educator - Batavia NY

Cornell University; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid vacation and leave

Paid holidays

Health insurance

Retirement plan (NYSERS)

Job summary

Cornell Cooperative Extension of Genesee County is seeking a full-time Digital Literacy Program Educator based in Batavia, NY. The role delivers digital literacy education to participants using established curricula and collaborates with local partners.

The position emphasizes administrative support, program delivery, and community engagement, with a 40-hour workweek and benefits. Candidates should have an Associate degree or equivalent and strong English communication skills.

Qualifications

• Associate degree or equivalent; GED/HS with relevant experience may substitute.
• Experience relevant to the role.
• Ability to meet travel requirements and background check standards.
• Ability to work flexible hours including evenings and/or weekends.
• Proficient in English communication; strong written and verbal skills.

Responsibilities

• Deliver high quality digital literacy education using established curriculums.
• Utilize diverse teaching methods including direct teaching, group experiences, media, newsletters, and distance learning.
• Collaborate with community agencies to facilitate programs and activities.
• Maintain organized program and administrative files and databases.
• Schedule and coordinate meetings, appointments, and special events.
• Provide backup support to the Association and other program areas.

Skills

English communication

Organizational skills

Independent work

Time management

Education

Associate degree or equivalent

Tools

Microsoft Office Suite

Outlook

Word

PowerPoint

Excel

Job description

Cornell Cooperative Extension of Genesee County has an opening for a full-time Digital Literacy Program Educator working from the Batavia, NY office, The CCE of Genesee County Digital Literacy Program Educator provides administrative and program support for the digital literacy skills program which aims to improve participants lives and communities through electronic interactions and other digital literacy skills.

REQUIRED QUALIFICATIONS

• Associate or Equivalent Education. GED/High School Diploma with one-year transferrable program/functional experience may substitute.
• Experience relevant to the role of the position.
• Ability to meet travel requirements associated with this position.
• Ability to meet acceptable background check standards.
• Ability to work flexible hours, which may include evenings and/or weekends, as appropriate.
• Ability to clearly communicate (speak, read, and write proficiently) in English.
• Ability to communicate effectively, clearly, and tactfully through verbal, written and electronic methods.
• Ability to work independently, organize workload, handle administrative detail, work under pressure, and establish priorities according to Association requirements.
• Proficiency with windows-based software including use of the internet and Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
• Ability to work in a typical office environment which may include lifting, moving, and/or transporting office supplies, work related materials, and equipment with or without accommodation. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals to perform the essential functions.

PREFERRED QUALIFICATIONS

• Experience in record keeping, data management, customer service, and general office functions.
• Experience with web site support/maintenance.
• Knowledge of Cooperative Extension programs.

ESSENTIAL FUNCTIONS

Program Delivery - 75%

• Deliver high quality, digital literacy education and skill instruction using established curriculums at sites throughout the county as designated by the digital literacy program coordinator.
• Utilize a variety of educational methods which may include direct teaching, group experiences, media, newsletters, electronic technology, internet, and distance learning to deliver program.
• Serve as subject matter resource utilizing existing subject matter resources.
• Collaborate with community agencies as requested or required to facilitate programs and activities.
• Assist with ensuring a safe, positive, and supportive atmosphere during all meetings and activities.
• Represent CCE before the public, community leaders, government officials, Cornell, or other land grant universities in a professional manner as part of program delivery.

Administrative Management - 5%

• Assist with solving problems and resolving conflicts that arise within the program utilizing appropriate policies and procedures and with supervisor guidance as needed.
• Assist Supervisor by performing administrative tasks in guiding the implementation of the program budget (i.e., track expenses, provide support for purchasing).
• Assist in identifying ways to reduce costs and maximize existing resources within the Association.

Administrative Coordination/Operation - 15%

• Maintain effective, positive relationships with the public through a variety of contacts including walk-in office visitors, telephone, email, and written correspondence.
• Process and maintain class enrollment and special event/program registrations and monies per established policy ensuring accuracy, security and confidentiality of all data and information.
• Create and maintain organized and up-to-date program and related administrative files and databases.
• Assist with preparation of program support material as requested.
• Schedule and coordinate meetings, appointments, and special events as needed.
• Provide backup and support to the overall Association and other program areas as needed.
• Prepare and submit accurate expense reports, mileage reports, receipts/supporting documentation, and/or vouchers in a timely manner per established policy and procedures.
• Maintain confidentiality of all information and data collected, accessed, and/or maintained.
• Provide data and information to assist with preparation of reports, impact statements, and success stories for funders, advisory committees, Board, and others as requested.
• Transport self and/or program materials/resources necessary for performing position responsibilities.

Professional Improvement - 5%

• In cooperation with the Supervisor, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes in programming and association priorities.
• Participate in all required orientation, training, and/or in-service meetings and events as scheduled/required.

Health and Safety - Applies to all duties and functions

• Support the association to maintain a safe working environment.
• Be familiar and strive to follow any applicable federal, state, local regulations, association health, and safety policy/procedure/requirement and standard.
• Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.

Policy and Other Duties as Assigned - Applies to all duties and functions

• Collaborate in activities that are in general support of Cornell Cooperative Extension including but not limited to attendance at staff meetings, timely reporting of expenses, working with other staff, general marketing of Cooperative Extension programs and other duties as assigned.
• Conduct all programming and activities in accordance with applicable federal, state, and local laws and regulations.
• Aware of, and adheres to, established Cornell Cooperative Extension Association policies, procedures, processes, and Skills for Success.
• Represent Cornell Cooperative Extension to the public, community leaders, colleagues, volunteers, members of Cornell University faculty and staff, government officials, and the general public in a professional manner at all times.
• Perform all assigned duties in a professional, timely, and accurate manner.
• Maintain regular and predictable attendance and punctuality.

POSITION DETAILS

• Expected Weekly Hours: 40 hours per week (Full-Time)
• Hourly Wage: $20.48 to $21.12 per hour commensurate with experience
• Location: Based from the Batavia, NY office
• Remote Status: Remote work is not available.
• Benefits: Full benefits, based on eligibility, including:
• Paid Vacation, Sick, and Personal leave
• Paid Holidays
• NYS Health Insurance Program (including Dental Insurance)
• NYS Retirement (NYSERS)
• Tax Deferred Annuity Plan
• Long-Term Disability
• Employee Assistance Program (EAP)
• Flexible Spending Accounts
• Term Life Insurance
• Personal Accidental Insurance
• Legal Plan Insurance
• Auto and Homeowner’s Insurance
• Pet Insurance
• New York’s 529 College Savings Program

APPLICATION DEADLINE

Apply online by 11:59pm EST on August 31, 2026 Review of applications will begin immediately. Position will remain open for applications until satisfactory pool has been identified. Please be sure to read the Notice to Applicants found on the Jobs with CCE page.

NO RELOCATION OR VISA SPONSORSHIP AVAILABLE.

No relocation or VISA Sponsorship available.

JOB TITLE

Job Title: Association Prog Educator II Level: 005 Pay Rate Type: Hourly Company: Contract College Contact Name: Kimberly Amey Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University. Notice to Applicants: Please read the required Notice to Applicants statement. This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant. Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. As provided in New York State County Law Article 5, Section 224, the independent county and regional extension service associations are locally operated under the direction of Cornell University as agent for the State of New York. County and regional extension service association employees are employed by their association to engage in educational work and are not employees of Cornell University. Look for us on the web at cce.cornell.edu/.