Digital Literacy Navigator — AmeriCorps (Trauma‑Informed)

AmeriCorps; San Antonio (TX); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Training

Childcare assistance

Relocation allowance

Housing allowance

Living allowance

Education award

Health coverage

Job summary

Haven for Hope hosts the Digital Navigation Corps, an AmeriCorps State / National program, in San Antonio, Texas. Digital Navigators provide one-on-one mentorship and classroom support to adults seeking digital skills to access resources and employment opportunities.

The role emphasizes trauma-informed, person-centered service, with training on digital platforms and data collection to measure learning outcomes and impact.

Qualifications

• Experience working with under-resourced populations or homelessness preferred.
• Strong interpersonal and teaching skills.
• Ability to use CRM and data collection tools.

Responsibilities

• Promote services through campus orientations and referrals.
• Use digital skills platforms for one-on-one and classroom sessions.
• Track client services, employment outcomes, and collect data via surveys.
• Record services in HMIS and manage program data.

Skills

General skills

Team work

Computers/Technology

Teaching/Tutoring

Communications

Education

Job description

Haven for Hope hosts the Digital Navigation Corps, an AmeriCorps State / National program, in San Antonio, Texas. Digital Navigators provide one-on-one mentorship and classroom support to adults seeking digital skills to access resources and employment opportunities.

The role emphasizes trauma-informed, person-centered service, with training on digital platforms and data collection to measure learning outcomes and impact.