Digital Literacy Navigator

International Rescue Committee, Inc.; Wichita (KS); On-site; USD 38,000 - 50,000; Full time

Job summary

The IRC is seeking a Digital Literacy Navigator to implement its Digital Literacy Program in Hutchinson, KS. This role is critical in equipping clients with essential digital skills and resources to foster self-sufficiency. Responsibilities include developing training series, mentoring clients in digital literacy, and collaborating with community partners. Candidates should possess a degree in a related field and experience working with refugee and low-income populations. Strong communication and organizational skills are essential, alongside a passion for community service.

Benefits

Medical insurance

Dental insurance

Vision insurance

403b retirement savings plans

Employee Assistance Program

Paid time off

Sick days

US holidays

Qualifications

• 1+ years’ experience in instruction/training or case management preferred.
• High familiarity with digital literacy and technology access efforts required.
• Excellent verbal and written communication skills.

Responsibilities

• Develop a Digital literacy training series.
• Conduct digital skills development one-on-one sessions.
• Design and implement workshops and activities.

Skills

Digital literacy

Client counseling

Organizational skills

Communication skills

Independence

Education

Undergraduate degree in a related field

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The Digital Literacy Navigator located in Hutchinson, KS, will implement IRC’s Digital Literacy Program under the direct supervision of the Digital Literacy Program Coordinator. The Digital Literacy Navigator will equip IRC and the City of Hutchinson’s clients with core digital literacy skills and access to necessary resources and opportunities to be self-sufficient. The role will provide clients with culturally and linguistically competent direct literacy programs and services. From learning what computers are, how to create email accounts, to creating resumes using Microsoft Word, the Digital Literacy Navigator develops curriculum to empower clients’ ability to use technology and reduce barriers to achieve their goals.

Responsibilities:

•Work collaboratively with program coordinator to develop a Digital literacy training series.

•Collaborate with IRC Wichita direct service staff to implement and refine the Digital Literacy training series in response to evolving population needs;

•Collaborate with community partners to engage in comprehensive digital asset mapping;

•Conduct digital skills development one-on-one sessions and integrated instruction within workshops and trainings;

•Conduct client assessments and data tracking.

•Serve as a focal point in the community for referrals.

•Design and implement programs, activities, workshops, and services which directly contribute to positive outcomes.

•Comply with all IRC policies, procedures and protocols including adherence to the IRC Way.

•Ensure that information required for program eligibility and reporting purposes is collected and that accurate records are maintained.

•Attend regularly scheduled meetings with other program staff and volunteers as part of the review, evaluation and program maintenance process.

•Participate in all program meetings and staff development activities;

•Other duties as assigned.

Job Requirements:

Education:

•Undergraduate degree in a related field strongly preferred; or mix of equivalent years of related work experience and education;

Work Experience:

•Prior experience working with refugee, immigrant and low-income populations preferred;

•1+ years’ experience with instruction/training, client counseling, case management, or coaching preferred;

Demonstrated Skills & Competencies:

•High level of familiarity with digital literacy, inclusion, and access efforts required;

•High level of familiarity in using information and communication technologies to find, evaluate, create, and communicate information;

•Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds preferred;

•Ability to work independently, be a self-starter and maintain responsibility for multiple tasks;

•Excellent organizational skills;

•Strong written and verbal communication skills, including a high aptitude in making in-person and web-based presentations;

•Must have a valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area for home visits.

Working Environment:

•A combination of standard office environment and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

•May require occasional weekend and/or evening work.

Compensation:Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.