Digital Learning & Instructional Design Specialist II

Shure; Niles (IL); Hybrid; USD 70,000 - 111,000; Full time

Job summary

Shure is seeking a Digital Learning & Instructional Design Specialist II to turn technical information into engaging learning experiences, from courses to simulations and microlearning. This hybrid, on-site role based in Niles, IL collaborates with product experts across teams to help AV/IT professionals configure, deploy, and troubleshoot Shure Collaboration & Conferencing solutions.

You will apply instructional design, AI-assisted content creation, and learning analytics to improve outcomes

Qualifications

• Bachelor’s degree in instructional design, learning technology, technical communication, digital communication, or a related field.
• 2 years required, 3 years preferred, experience in instructional design, learning development, technical writing, or a related area.
• Interest or experience with AV/IT hardware, software or related technologies is preferred.
• Ability to translate complex technical information into clear learning for both technical and nontechnical audiences.
• Experience creating digital learning with authoring, screen-recording, video, and multimedia tools. Experience with tools such as Articulate 360, Camtasia, or Adobe applications is preferred.
• Experience developing and managing structured learning paths or curricula.
• Ability to independently manage projects, deadlines, deliverables, reviews, and approvals. Experience with SAFe Agile or Jira is a plus.
• Experience publishing and maintaining learning content in a learning management system (LMS).
• Familiarity with generative AI and responsible AI practices for learning-content development.
• Ability to use learning analytics, assessment results, and LMS data to evaluate effectiveness.
• Proficiency with Microsoft 365 applications.
• Facilitation experience is a plus.
• Occasssional travel may be required.
• This is a full-time hybrid position located in the Niles, Illinois office.

Responsibilities

• Research business needs, learner needs, products, software, and customer use cases.
• Partner with product specialists, marketers, technical teams, industry professionals, customers, and other subject matter experts.
• Apply instructional design principles and technical writing practices to develop accurate and engaging learning experiences.
• Create courses, learning paths, simulations, scenarios, workshops, certifications, assessments, videos, animations, product demonstrations, and microlearning.
• Develop technical training that helps customers and partners select, configure, adopt, and troubleshoot Shure Collaboration & Conferencing solutions.
• Manage assigned learning content throughout its lifecycle, including development, review, testing, publication, maintenance, and retirement.
• Use approved AI and AI-enabled tools to support research and content development while maintaining accuracy, source grounding, accessibility, privacy, security, and human oversight.
• Coordinate project schedules, deliverables, reviews, and approvals with global, cross-functional teams.
• Publish, configure, test, and maintain content in the learning management system.
• Measure learner participation, completion, effectiveness, and related business results, and recommend improvements based on the findings.
• Assist with the management of the Shure Academy Remote Learning Lab.

Skills

Project management

Audience-focused communication

Learning analytics

Stakeholder collaboration

Facilitation

AI in learning content

Translate complex technical info

Education

Bachelor’s degree in instructional design, learning technology, technical communication, technical writing, digital communication, or a related field

Tools

Articulate 360

Camtasia

Adobe Creative Suite

Jira

Job description

Specialist II, Instructional Design

Job ID: 2026-5106

Category: Technical Writing

Job Locations: US-IL-Niles

Workplace Arrangement: Hybrid, On-site

Overview

Love learning? Love technology? Even better if you love making complicated things feel simple.

Shure is looking for a Digital Learning & Instructional Design Specialist II who can turn technical information into learning experiences people genuinely want to take.

You’ll create everything from digital courses and learning paths to simulations, videos, product demos, certifications, workshops, and microlearning, working alongside Shure’s product experts, technical teams, marketers, and other partners. You’ll blend instructional design, multimedia, technical storytelling, learning technology, and responsible AI to find creative ways to help learners build real-world skills.

Much of your work will support Shure’s Collaboration & Conferencing solutions, helping AV and IT professionals confidently choose, configure, deploy, troubleshoot, and support technology used in today’s meeting and learning environments.

This isn’t just about building training. It’s about making great technology easier to learn, understand, and put to work.

This position is required to by hybrid, based out of our Niles, IL HQ!

Responsibilities

• Research business needs, learner needs, products, software, and customer use cases.
• Partner with product specialists, marketers, technical teams, industry professionals, customers, and other subject matter experts.
• Apply instructional design principles and technical writing practices to develop accurate and engaging learning experiences.
• Create courses, learning paths, simulations, scenarios, workshops, certifications, assessments, videos, animations, product demonstrations, and microlearning.
• Develop technical training that helps customers and partners select, configure, adopt, and troubleshoot Shure Collaboration & Conferencing solutions.
• Manage assigned learning content throughout its lifecycle, including development, review, testing, publication, maintenance, and retirement.
• Use approved AI and AI-enabled tools to support research and content development while maintaining accuracy, source grounding, accessibility, privacy, security, and human oversight.
• Coordinate project schedules, deliverables, reviews, and approvals with global, cross-functional teams.
• Publish, configure, test, and maintain content in the learning management system.
• Measure learner participation, completion, effectiveness, and related business results, and recommend improvements based on the findings.
• Assist with the management of the Shure Academy Remote Learning Lab.

Qualifications

• Bachelor’s degree in instructional design, learning technology, technical communication, technical writing, digital communication, or a related field. Master's Degree a plus.
• 2 years required, 3 years preferred, experience in instructional design, learning development, technical writing, or a related area.
• Interest or experience with AV/IT hardware, software or related technologies is preferred.
• Ability to translate complex technical information into clear learning for both technical and nontechnical audiences.
• Experience creating digital learning with authoring, screen-recording, video, and multimedia tools. Experience with tools such as Articulate 360, Camtasia, or Adobe applications is preferred.
• Experience developing and managing structured learning paths or curricula.
• Ability to independently manage projects, deadlines, deliverables, reviews, and approvals. Experience with SAFe Agile or Jira is a plus.
• Experience publishing and maintaining learning content in a learning management system (LMS).
• Familiarity with generative AI and responsible AI practices for learning-content development.
• Ability to use learning analytics, assessment results, and LMS data to evaluate effectiveness.
• Proficiency with Microsoft 365 applications.
• Facilitation experience is a plus.
• Occasssional travel may be required.
• This is a full-time hybrid position located in the Niles, Illinois office.

Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.

WHO WE ARE

Shure’s mission is to be the most trusted audio brand worldwide – and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.

Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence.

THE MIX MATTERS

We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates.

PAY TRANSPARENCY

Shure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry’s top talent. Base salaries vary based on qualifications, geography, experience, and expertise in each respective discipline. The range displayed on each job posting reflects the minimum and maximum base salary for the opportunity. The base salary for this position ranges from $69,500 to $111,200. If your salary expectations do not align, still apply as we are often flexible on the seniority of posted positions. All positions also include an award-winning benefits package.

WE GOT YOU - Our Benefits

At Shure, we prioritize the well-being of our Associates. We offer competitive rewards packages that address physical, mental, financial, and overall well-being. Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work-life balance initiatives, employee recognition programs, and volunteering/community involvement opportunities. To learn more, check out our Benefits At A Glance.