Digital & IT Technical Spec 1 - Directory Services

Parker Hannifin; Cleveland (OH); On-site; USD 105,000 - 145,000; Full time

Job summary

Parker Hannifin is seeking an Active Directory - Technical Engineer to lead and support secure, enterprise‑level AD services. You will manage large AD environments, integrate Azure AD, and guide application teams on directory solutions, ensuring SLA adherence and documentation standards.

The role emphasizes collaboration across IT and business partners, with a focus on continuous improvement, security controls, and scalable directory services to support global operations.

Qualifications

• Four-year degree or technical certifications.
• 2+ years of Active Directory design and implementation experience.
• Experience managing large multi-AD forest environments and migrations.

Responsibilities

• Manage large Active Directory environment, lifecycle activities, OS upgrades, hardware replacements.
• Manage AD infrastructure, Azure AD Connect, MIM/FIM for daily operations.
• Consult and provide AD integration guidance for application teams.
• Escalation point for application support and troubleshooting with MSPs.
• Create and maintain system documentation for domain technologies.

Skills

Active Directory

Azure AD

MIM/FIM

Security controls

Agile methodologies

Problem solving

Communication skills

Self‑direction

Cross‑functional collaboration

Education

4-year University / College Degree

Tools

Azure AD Connect

MIM/FIM

Okta

Job description

Position Summary

The Active Directory - Technical Engineer is responsible for the implementation and support of highly secure and resilient information technology solutions and is considered a subject matter expert. This role will help lead technical functions for Active Directory Services as part of the Directory Services team. Accountable for delivery of technical systems/solutions, plus the architecture and documentation within their area of technical expertise, supporting enterprise and global environmentswhile focused on continuous improvement in support of the IT strategic vision and roadmap.

Position Summary

The Active Directory - Technical Engineer is responsible for the implementation and support of highly secure and resilient information technology solutions and is considered a subject matter expert. This role will help lead technical functions for Active Directory Services as part of the Directory Services team. Accountable for delivery of technical systems/solutions, plus the architecture and documentation within their area of technical expertise, supporting enterprise and global environmentswhile focused on continuous improvement in support of the IT strategic vision and roadmap.

Scope/Supervision and Interaction

This position Does Not Have Direct Reports

Responsibilities

Essential Functions

• Manage large Active Directory environment, lifecycle activities, OS upgrades, hardware replacements.
• Manage AD infrastructure, Azure AD Connect, MIM/FIM for daily operations.
• Consult and provide AD integration guidance for application teams.
• Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application, or system problems with Managed Service Providers.
• Work in proprietary ticketing tool for Level 3 / 4 support and ensure SLA’s are met.
• Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
• Stays abreast of new Digital and IT technological innovation/processes and researches the usage at Parker
• Understands business impact; Create and communicate decisions impacting the wider business, effectively managing customer expectations
• Guide and train team members in technical business skills & processes
• Has a broad understanding of Digital and IT strategy across all functions and can assess impact within own area of responsibility.Interprets business requirements effectively that can translate to information technology solutions
• Applies and leads continuous improvement initiatives to streamline and improve system efficiencies within the Enterprise solutions working closely with division/group on localized systems.
• Performs IT life-cycle management methodologies, including design, system analysis of complex technologies with considerable scope, development, testing, project management (goals and objectives) and change management
• Performs benchmark analysis and ROI on existing & new Digital and IT solutions in order to estimate, develop and manage departmental/project budgets and cost/performance analysis.
• Accountable for delivery of technical systems/solutions, plus the architecture and documentation within their area of technical expertise, supporting enterprise and global environments
• Leads the development and implementation of solutions that address new business requirements, risk management and producing standardized documentation
• Establishes methods to monitor and improve performance of systems and processes; Identifies deficiencies in IT systems/processes and recommend solutions / areas for improvement
• Single point of contact for all communications with 3rd party vendors while managing project expectations
• Ability to travel as needed
• Available to provideafter-hourstechnical support as needed

Qualifications

• 4-year University / College Degree or significant technical certifications
• Five or more years of Active Directory experience that includes designing, implementing, and maintaining enterprise level Active Directory solutions.
• Three or more years hands‑on managing large Multi AD Forest environments, deployments, domain consolidations and migrations.
• Three or more years Managing Azure AD and O365.
• Designing and implementing security controls (MFA, Conditional Access, Hybrid Azure AD joined).
• IAM cloud platforms and components (OKTA preferred)
• Quest AD Management experience is a plus.
• Expert understanding of the capabilities, requirements and interactions of various security technologies and disciplines.
• Ability to gain a thorough knowledge of the relevant specialty areas (MFA, Azure, MDM).
• Willing to continuously update personal IT skills and knowledge.
• Proven organizational skills with the ability to develop a detailed work plan to ensure project success.
• Demonstrated problem solving skills and the ability to work collaboratively with other departments to resolve issues.
• Ability to self‑direct and work independently.
• Ability to work in a fast‑paced environment, handling multiple priorities.
• Excellent written and verbal communicationand collaborationskills
• Ability to maintain professional and strong relationships with business partners, contactors, and stakeholders
• Experience in Agile methodologies and can apply those processes to everyday work
• Experience in security best practices and compliancy requirements for area of expertise

Parker Hannifin

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, we’ve enabled engineering breakthroughs that make energy cleaner, transportation safer, medical treatments more effective, and manufacturing more efficient.
With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in‑plant & industrial equipment, off‑highway and transportation.
Our scale is global, but our purpose is personal. We enable breakthroughs that improve lives, strengthen communities and create a brighter future.
Our Purpose — Enabling Engineering Breakthroughs that Lead to a Better Tomorrow — comes to life through our people‑first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged. This environment fosters collaboration and empowers team members from engineering and manufacturing to finance, supply chain, human resources, information technology and beyond.
By combining deep expertise with an entrepreneurial spirit, we help customers succeed in markets that demand performance, reliability, and sustainability.
As we look to the future, Parker is advancing initiatives in energy efficiency and sustainability while developing the next generation of talent and leaders to engineer a better tomorrow.

Equal Employment Opportunity

Parker is an Equal Opportunity and Afficiant Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission