Digital & IT Associate: Technical Business Analyst - Project Manager

PARKER HANNIFIN CORP; Woburn (MA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Business Analyst to bridge the gap between business needs and technical solutions. This role involves hands-on analysis, project management, and the implementation of enterprise solutions. You'll engage with stakeholders to identify requirements, document processes, and support system configurations. The company fosters a collaborative and inclusive environment, encouraging continuous education and skill development. Join a team where your contributions will drive efficiency and enhance customer service in a fast-paced setting. If you're passionate about engineering solutions and want to make an impact, this opportunity is for you.

Qualifications

• Bachelor's Degree in Information Systems or related field required.
• 0-2+ years of experience in business process or systems analysis.

Responsibilities

• Serve as a liaison between business users, IT, and vendors.
• Document current and future state process flows and requirements.

Skills

Business Analysis

Project Management

SQL

Communication Skills

Agile Methodology

Data Analysis

Education

Bachelor’s Degree in Information Systems

Master’s Degree in Information Systems

Tools

Power BI

Azure DevOps Boards

Job description

Org Marketing Statement

PARKER CHOMERICS is a global supplier of EMI shielding, thermal interface materials, plastics and optical products. We offer a worldwide network of applications engineering support, manufacturing facilities, and sales offices. With stocking and fabrication on five continents, our products are available anytime, anywhere.

With Headquarters in Woburn, MA, Parker Chomerics is part of a global Fortune 250 company but has a small company feel. We thrive on high performance teams that are empowered to make decisions on both a big and small scale. We strive to make a positive impact on the lives of our employees by establishing an inclusive, caring and friendly work environment. We encourage the continued education and skill development of our teams and offer advancement opportunities at a global division. If you’re looking for a fast paced, collaborative environment where you can be at the cutting edge of engineering solutions, look no further.

Position Summary

The role will be the liaison between the business users, IT, and vendors providing hands-on business analysis and project management skills for solution implementation projects. You will play a central role in identifying business requirements, analyzing current state systems, mapping requirements to future state system capabilities, configuring, training, implementing, and supporting enterprise solutions.

Responsibilities

• Serve as the bridge between internal and external stakeholders to identify and clarify complex business needs and collaborate with technical resources to translate these needs into technical requirements.
• Conduct elicitation activities with business users and facilitate workshops with cross-functional teams to better understand business processes and user challenges.
• Document current and future state process flows, functionality, and requirements for systems, and applications.
• Perform systems analyses, define business impacts, and provide cost and benefit analyses.
• Be hands-on with application database, SQL and analyze data to answer and support business queries.
• Quickly learn and be hands-on with new enterprise solutions, configure the system for the division’s requirements and collaborate with core IT teams to implement the solution.
• Perform user acceptance testing on systems, apps, and websites.
• Train users for effective implementation and use of systems. Create user documentation and develop training materials.
• Provide L2 production support for implemented applications and work with vendor/development team for issue resolution.
• Lead or support with planning, estimating, and defining project scope and deliverables.
• Communicate continually with business and IT project managers about the status of deliverables and potential risks to the completion of projects.
• Drive core Agile processes like story creation, backlog refinement, and product demos and facilitate agile ceremonies like stand-up, sprint planning, etc.
• Apply continuous improvement techniques and methods to internal processes and systems to increase efficiency and customer service and reduce costs.

Qualifications

• Bachelor’s Degree in Information Systems, Computer Science, or related field required.
• Master’s Degree in Information Systems, Computer Science, or related field preferred.
• 0-2+ years of business process analyst or technical systems analyst experience required.
• Demonstrated written and oral communication skills.
• Demonstrated evidence of analyzing systems and documenting complex business processes and system flows.
• Must be a US Citizen or US Permanent Resident.

Preferred Experience:

• Hands-on knowledge of SQL server, Datawarehouse, and Power BI reporting.
• Certifications including CSPO, CSM, CBAP, and PMP.
• Agile methodology and familiarity with Azure DevOps Boards.
• Order to Cash or Supply chain or Manufacturing industry experience.
• Experience with migrating from legacy systems to Industry standard enterprise ERP solutions.

Conditions of Employment

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Parker Hannifin

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. This position is subject to meeting export compliance eligibility requirements.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination.

Drug Tests

Drug-Free Workplace
In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.