Digital Health Navigator I

OSF HealthCare; Alton (IL); On-site; USD 30,000 - 35,000; Full time

Job summary

OSF HealthCare seeks a Digital Health Navigator in Alton, IL. This role educates clients on digital health tools, coordinates community resources, and conducts virtual visits to improve wellness and access to care. Frequent local travel to community events and patient visits is required.

Must have CHW certification within 1 year and a valid driver’s license. The position is hourly, Monday–Friday, with travel within the area for outreach and education.

Qualifications

• Education: High School Diploma or GED.
• CHW certification within 1 year of hire.
• 6 months as Digital Health Worker experience preferred.
• Solid computer skills with Microsoft software.
• Strong analytical and problem solving skills; detail oriented.

Responsibilities

• Educate clients on digital apps and community resources.
• Promote healthy behaviors and connect clients with health/social services.
• Build relationships with community organizations to improve access to care.
• Conduct virtual visits to assess well-being and coordinate in-person visits as needed.
• Coordinate outreach and use digital tools to facilitate remote health services.

Skills

Computer skills

Analytical skills

Attention to detail

Education

High School Diploma/GED

CHW certification

Tools

Microsoft Office

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $21.72 - $25.55/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Overview

This job is located in Alton,IL

Monday-Friday 8:00am-4:30pm with weekend and holiday rotation

This role requires frequent travel within the area for community events, visits with community-based organizations, patient home visits, and occasional travel to Peoria for in-person education and team building.

POSITION SUMMARY: The Digital Health Navigator (DHN) is a trusted member of the community and acts as a liaison to offer education specific to digital applications and community resources available that may improve a client's wellness journey. The DHN is responsible for promoting healthy behaviors, building relationships between the community and health/social services, and increasing access to resources aimed to improve quality of care and outcomes. The DHN will conduct virtual visits to assess the client's well-being and will address social determinants that may hinder their ability for self-care; driving to and conducting in person visits depending on the client's need. In addition, the DHN is expected to be competent and capable of coordinate community outreach, access to providers through the use of digital instruments to facilitate remote physical exams and remote technology operations in order to provide direct health services and linkage despite barriers such as transportation, internet access, etc. The DHN is expected to possess the knowledge and skills of a Digital Health Worker in addition to those gained in the CHW Certification training.

Qualifications

REQUIRED QUALIFICATIONS: Education: High School Diploma/GED Other Licenses/Certifications: Current state driver's license. Community Health Worker (CHW) certification completed within 1 year of hire. Experience: 6 months of experience as a Digital Health Worker Other skills/knowledge: Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.

PREFERRED QUALIFICATIONS: Experience: Multilingual/bilingual Experience with or knowledge of Community Based Organizations (CBOs) Other requirements/information: Excellent interpersonal and communication skills,including ability to integrate constructive feedback. Demonstrated ability to communicate effectively via telephone, digitally (video call, email, text, instant messaging)

OSF HealthCare is an Equal Opportunity Employer.