Digital Fundraising & Direct Mail Account Manager

Obrien | Garrett Direct Marketing; United States; Hybride; USD 70 000 - 120 000; Plein temps

Résumé du poste

O’Brien Garrett is seeking an Account Manager, Digital & Direct Mail, to manage integrated fundraising programs for nonprofit clients. You will oversee strategy, execution, and client service across email, direct mail, SMS, websites, and donation pages.

The ideal candidate has at least three years in digital fundraising, strong analytical skills, and experience collaborating with creative, data, and production teams. Hybrid workplace options available with offices in Washington, DC.

Qualifications

• Minimum of three years of digital fundraising or digital direct-response experience.
• Hands-on experience with email, paid digital advertising, donation pages, audience targeting, and testing.
• Experience managing direct mail fundraising campaigns and understanding direct-response fundraising principles.
• Strong analytical skills to interpret fundraising results and translate data into recommendations.

Responsabilités

• Manage day-to-day relationships with assigned nonprofit clients, serving as a primary point of contact and ensuring clear communication around strategy, priorities, deadlines, and project status.
• Lead digital fundraising strategy and execution across email, paid advertising, donation pages, websites, SMS, social media, audience targeting, and emerging digital channels.
• Manage direct mail fundraising campaigns, including strategy, audience and segmentation recommendations, creative development, production, approvals, and results analysis.
• Develop integrated campaign calendars that coordinate digital and direct mail efforts to create cohesive donor journeys and maximize fundraising opportunities.
• Manage campaign schedules, budgets, approvals, production timelines, implementation, and invoicing in collaboration with internal teams, clients, and external partners.
• Oversee the development of campaign assets, including messaging, creative, landing and donation pages, email, advertising, and direct mail packages.
• Analyze campaign performance and KPIs, identify trends and opportunities, and translate results into actionable recommendations.
• Develop and manage testing strategies across channels, including creative, messaging, audiences, offers, donation experiences, and timing.
• Help grow donor acquisition, retention, monthly giving, mid-level giving, and reactivation programs through coordinated direct-response strategies.
• Ensure messaging, branding, and donor experiences are consistent and complementary across channels.
• Collaborate closely with creative, data, production, and strategy teams to deliver accurate, timely campaigns aligned with client goals.
• Serve as a digital fundraising resource for internal teams by sharing best practices, emerging trends, testing opportunities, and industry benchmarks.

Description du poste

O’Brien Garrett is seeking an Account Manager, Digital & Direct Mail, to manage integrated fundraising programs for nonprofit clients. You will oversee strategy, execution, and client service across email, direct mail, SMS, websites, and donation pages.

The ideal candidate has at least three years in digital fundraising, strong analytical skills, and experience collaborating with creative, data, and production teams. Hybrid workplace options available with offices in Washington, DC.