Digital-First Relationship Banker II

US Bank; Gilbert (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing knowledgeable banking guidance and tailored solutions.

You will assess client needs, educate on products, and open accounts while collaborating with branch teams to deliver excellent service. This role emphasizes a digital-first mindset, accurate processing, and adherence to bank policies, with mandatory NMLS considerations and background checks as part of the hiring

Qualifications

• High school diploma or equivalent required.
• Retail banking experience is preferred.
• Strong customer service and interpersonal skills.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for customers based on needs and explains banking products and services.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Maintains knowledge of banking products and policies and procedures.

Skills

Relationship building

Customer service

Communication skills

Digital banking knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing knowledgeable banking guidance and tailored solutions.

You will assess client needs, educate on products, and open accounts while collaborating with branch teams to deliver excellent service. This role emphasizes a digital-first mindset, accurate processing, and adherence to bank policies, with mandatory NMLS considerations and background checks as part of the hiring