Digital-First Relationship Banker

U.S. Bank; Minnesota; On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) and retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels, provide tailored financial guidance, and promote digital self-service options. You will open accounts, assess client needs, and collaborate with the branch team to deliver excellent service.

This role emphasizes strong client relationships, compliance with banking policies, and proficiency in digital banking products to help clients achieve their financial goals.

Qualifications

• High school diploma or equivalent required.
• Typically under four years in retail banking or related training.

Responsibilities

• Build relationships with customers through in-person, appointment-based, and virtual interactions.
• Educate clients on available deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Proactively educate clients on digital self-service options to meet their needs.
• Collaborate with branch team members to deliver excellent client experiences.

Skills

Relationship building

Effective communication

Digital product familiarity

Customer service

Proactive outreach

Interpersonal skills

Education

High school diploma

Tools

Digital banking tools

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels, provide tailored financial guidance, and promote digital self-service options. You will open accounts, assess client needs, and collaborate with the branch team to deliver excellent service.

This role emphasizes strong client relationships, compliance with banking policies, and proficiency in digital banking products to help clients achieve their financial goals.