Digital-First Bilingual Banking Advisor

Us Bank; Mount Vernon (WA); On-site; USD 34,440 - 42,705; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering tailored financial guidance while leveraging a digital-first approach. You will assess needs, educate on deposit and loan products, and open new accounts with accuracy.

The role requires NMLS registration and background checks, with work based at a U.S. Bank location. Strong bilingual English/Spanish communication, 4–5 years retail banking experience, and a

Qualifications

• High school diploma or equivalent.
• Typically four to five years of retail banking experience or equivalent training.
• Bilingual ability in English and Spanish.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Delivers a consistent, high-quality client experience across channels.

Skills

Bilingual English/Spanish

Customer service

Relationship building

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering tailored financial guidance while leveraging a digital-first approach. You will assess needs, educate on deposit and loan products, and open new accounts with accuracy.

The role requires NMLS registration and background checks, with work based at a U.S. Bank location. Strong bilingual English/Spanish communication, 4–5 years retail banking experience, and a