Bilingual Client Relationship Advisor (Spanish/English)

U.S. Bank; Nampa (ID); On-site; USD 62,866,776 - 76,850,793; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer‑funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers across in-person, appointment, and virtual channels. You will assess banking needs, educate clients on products, and process account transactions while emphasizing a digital-first experience.

Success requires strong communication, adherence to banking policies, and the ability to collaboratively work with branch teams to serve clients effectively and accurately.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of job-related retail banking experience or equivalent training.
• Bilingual in Spanish and English with business-level proficiency.

Responsibilities

• Engage clients via in-person, by appointment, and digital channels to provide banking guidance.
• Open consumer and business accounts and process basic transactions.
• Educate clients on deposit and loan products and digital services to meet financial goals.
• Collaborate with branch team members to deliver exceptional client experiences.

Skills

Spanish language

Retail banking experience

Customer service

Relationship building

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers across in-person, appointment, and virtual channels. You will assess banking needs, educate clients on products, and process account transactions while emphasizing a digital-first experience.

Success requires strong communication, adherence to banking policies, and the ability to collaboratively work with branch teams to serve clients effectively and accurately.