Digital Experience Specialist

Insight Global; Broomfield (CO); Hybrid; USD 32,000 - 36,000; Full time

Job summary

Insight Global in the United States is seeking a Digital Content & Experience Specialist to manage content across web and mobile, coordinating with product, marketing and digital teams to optimize the guest journey. You will publish content via enterprise CMS platforms, support GTM and campaigns, and drive digital improvements using Tableau and Adobe Analytics.

This 12-month contract role emphasizes collaboration, testing, and timely delivery.

Qualifications

• 2–5+ years of experience supporting digital experiences and content operations in an enterprise environment.
• Hands-on enterprise CMS experience and content publishing governance.
• Experience working with product, marketing, UX, analytics and technology teams.
• Proficiency with analytics and reporting tools (Tableau, Adobe Analytics, Google Analytics).
• Experience with Jira, Confluence and Agile delivery processes.

Responsibilities

• Support go-to-market initiatives, seasonal campaigns and ticket sales activities.
• Publish and manage content through enterprise CMS platforms, ensuring accuracy and timeliness.
• Coordinate with product, marketing, UX, analytics, creative services and technology teams to deliver digital initiatives.
• Monitor performance metrics using analytics tools and identify opportunities to improve guest engagement and conversion.
• Manage project workflows, gather requirements, support testing, and coordinate launch activities.

Skills

Cross-functional collaboration

Content publishing strategy

Digital analytics

Go-to-market support

Project coordination

Agile delivery

Tools

Contentstack

Sitecore

Salesforce CMS

Adobe Experience Manager

Jira

Confluence

Google Analytics

Tableau

Adobe Analytics

Figma

Job description

Job Description

This individual will support our clients digital guest experience across both web and mobile channels, serving as a key execution partner between product, marketing, and digital teams. They will manage and publish content through enterprise CMS platforms, ensuring updates are accurate, timely, and aligned with business objectives. A significant focus of the role will be supporting go-to-market initiatives, seasonal campaigns, and ticket sales activities throughout the year. The specialist will work closely with product managers to help coordinate feature enhancements, platform improvements, and digital experience optimizations. They will collaborate with stakeholders across marketing, UX, analytics, creative services, and technology teams to ensure successful delivery of digital initiatives. Using analytics tools such as Tableau and Adobe Analytics, they will monitor performance metrics and identify opportunities to improve guest engagement and conversion. Additional responsibilities include managing project workflows, gathering requirements, supporting testing efforts, and coordinating launch activities. This person will be expected to thrive in a fast-paced, highly collaborative environment while balancing multiple priorities and deadlines. The ideal candidate is a proactive, outgoing professional who enjoys owning day-to-day execution while helping larger digital transformation initiatives move forward.

This position is 3 days onsite in Broomfield, CO. This position is an initial 12-month contract, with possibility to extend or convert. The hourly rate for this position is $23-26/hr.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 2-5+ years of experience supporting digital experiences, web/mobile platforms, digital marketing, eCommerce, or content operations within an enterprise environment.
• Hands-on enterprise CMS experience (Contentstack, Sitecore, Salesforce CMS, Adobe Experience Manager, or similar), including content publishing, management, and governance.
• Experience working on a dedicated digital product or marketing team supporting consumer-facing websites and/or mobile applications.
• Strong cross-functional stakeholder management experience partnering with product, marketing, UX, analytics, and technology teams.
• Experience using analytics and reporting tools such as Tableau, Adobe Analytics, Google Analytics, or similar to support digital optimization efforts. Experience supporting or participating in a CMS migration project, particularly Sitecore to Contentstack.
• Experience with Jira, Confluence, or Agile delivery processes, including ticket management, testing, and release support.
• Familiarity with Figma and digital design workflows.