Digital Experience Operations Analyst

Ulta Beauty; Honolulu (HI); On-site; USD 90,000 - 120,000; Full time

Job summary

Ulta Beauty in Honolulu is seeking a Digital Operations Analyst II to drive a consistent digital experience for partners and guests. You will use analytics, monitoring tools, and guest feedback to measure performance across stores and marketing, and you will help manage enhancements for new and existing experiences.

The role requires collaboration with CRM, Loyalty Marketing, and IT teams; you will translate operational insights into actionable user stories, prioritize bugs, and ensure timely

Qualifications

• 3+ years of experience in Digital or Marketing Analytics.
• Strong empathy for the customer experience and user focus.
• Proven ability to build cross-functional partnerships.
• Ability to break large goals into actionable plans.
• Capable of balancing quality and speed in delivery and growth.

Responsibilities

• Define and monitor metrics for digital experiences health.
• Identify, troubleshoot, and track issues for partners and guests.
• Develop and maintain cross-team processes; log details for SMEs.
• Translate insights into user stories and requirements for improved experiences.
• Prioritize production bugs with IT and set release dates.
• Operationalize new features with scope and accountability.
• Manage third-party partners across marketing and digital teams.

Skills

Digital Analytics

Marketing Analytics

Stakeholder Management

Data Visualization

Tools

CRM Systems

SQL

A/B Testing

Job description

Ulta Beauty in Honolulu is seeking a Digital Operations Analyst II to drive a consistent digital experience for partners and guests. You will use analytics, monitoring tools, and guest feedback to measure performance across stores and marketing, and you will help manage enhancements for new and existing experiences.

The role requires collaboration with CRM, Loyalty Marketing, and IT teams; you will translate operational insights into actionable user stories, prioritize bugs, and ensure timely