Digital Engagement Advisor - 35508

Environment Agency; United States; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Development opportunities

Training provided

Job summary

Environment Agency is seeking a Digital Engagement Adviser to oversee external Engagement Hub pages and deliver engaging, accurate digital content. The role requires working with External Affairs leads and other teams to support organisational priorities across water, waste, and contamination topics.

The job is national, flexible/hybrid, with some travel as needed. The successful candidate will lead digital engagement projects, build trusted advisory relationships, and ensure timely,

Qualifications

• Proven ability to lead end-to-end digital engagement projects.
• Ability to build a reputation as a trusted advisor.
• Strong organisational and multi-tasking skills.
• Positive, proactive attitude with ability to work independently.

Responsibilities

• Lead end-to-end digital engagement projects and campaigns.
• Advise stakeholders to align external channels with priorities.
• Engage diverse audiences with accurate, timely digital content.
• Collaborate with External Affairs leads to tell our story effectively.
• Support and advise on communications across multiple teams.

Skills

Digital engagement

Trusted advisor

Organisation & multitasking

Independent working

Diversity awareness

Job description

You’ll have a range of development opportunities and appropriate training will be provided

Job Description

We are fully committed to being an inclusive employer and ensuring equal opportunities for everyone. We welcome flexible working patterns for all our vacancies, including job share. We’re recruiting for an enthusiastic, experienced and skilled person to join us as a digital engagement adviser. If you’re committed to building and engaging audiences, using insight to craft compelling content, then this could be the right opportunity for you. As a Digital Engagement Advisor, you will have oversight of our external Engagement Hub digital engagement pages. Working to support and advise on key organisational priorities including our work with water companies, waste crime, and hot topic items like chemical contamination, we will look to you to help us engage key audiences through great digital content. You will work closely with External Affairs portfolio leads and senior colleagues within the Environment Agency to ensure that our external digital channels tell our story in an engaging, accurate, and timely way. This role will sit within the Environment and Business (E&B) Directorate. The E&B Directorate supports the Environment Agency’s vision by creating and developing better ways to deliver environmental outcomes and improvements. Using evidence and innovation, our expert teams secure resources, influence policy and legislation, and enhance and support delivery of a better environment. The ability to work under pressure, be highly organised, and handle competing demands, whilst delivering first-class communications and engagement products will be essential. We’re a dispersed team and work with a wide range of teams across the country. The successful candidate must be able to work on their own initiative while maintaining effective communication with the team and customers.

The team

The E&B External Affairs team is responsible for advising and influencing our directorate on building and maintaining relationships with stakeholders and organisations; strengthening our voice and influence so that our work is better known, trusted, and has greater impact.

Experience/skills Required

The successful candidate has excellent digital engagement skills, the ability to work across a range of topic areas, and is outcome and insight focussed.

In your application please demonstrate the following:

• experience of leading end to end digital engagement projects,
• ability to build a reputation as a trusted advisor,
• have outstanding organisation and multi-tasking skills
• have a positive attitude and the ability to work independently to prioritise workload
• be able to manage difficult situations and conversations, working proactively to find a solkution
• ability to work effectively with people from a variety of backgrounds and cultures and actively encourage others to consider diversity issues in their work.

You’ll have a range of development opportunities and appropriate training will be provided

Contact and additional information

You’ll have an EA Office base location, as a national role the working location is flexible / hybrid.

We use smart tools to stay connected and reduce travel, some travel and overnights may be required.

Please see Candidate / Additional Information Pack for information. Any queries, contact [e-mail]

Interviews will be held via MS Teams w/c 21 September 2026.

Length of contract 7 months - End of March 2027

Competence 1

Communicates Effectively

Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Can you tell us about a time you’ve led a digital communications activity? How did you develop a strategy, and what were your outcomes?

Competence 2

Achieves Results

Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results.

Can you tell us about a time you’ve had to deliver a challenging project at pace? How did you go about it?

Competence 3

Influences and Persuades Others

Can you tell us about a time you’ve had to try to gain agreement from a group of people who disagreed with you - what steps did you take and what was the outcome?

Competence 4

Delivers Results Through Others

Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.

Describe a time when your team had to deliver a significant piece of digital engagement or communications activity. How did you organise the team to ensure success?

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.