Digital Document Center Specialist — Customer-Focused, Fast-Paced

IST Management; Chicago (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

Life

401k

Paid Time Off

Job summary

IST Management Services in downtown Chicago is seeking a Digital Document Center Service Specialist for a full-time role. You will operate mailing, copy, and scanning equipment and deliver high levels of customer care in a fast-paced environment.

The position offers professional training, opportunities to advance, and a comprehensive benefits package including medical, dental, vision, 401k, and PTO. Overtime may be required and periodic weekend support could occur.

Qualifications

• Prior Law Firm experience a plus with the ability to work in a fast-paced environment.
• High school diploma or GED - College Degree is a plus and allows a fast track plan to management
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds.

Responsibilities

• Operating mailing, copy and scanning equipment.
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
• Shipping & Receiving; Ordering supplies.
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers.
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment.
• Consistently adhere to business procedure guidelines.
• Adhere to all safety procedures.
• Perform other tasks as assigned.

Skills

Customer service

Communication

Teamwork

Professional demeanor

Independent work

Education

High school diploma or GED

College degree is a plus

Tools

Windows OS

Keyboarding

Job description

IST Management Services in downtown Chicago is seeking a Digital Document Center Service Specialist for a full-time role. You will operate mailing, copy, and scanning equipment and deliver high levels of customer care in a fast-paced environment.

The position offers professional training, opportunities to advance, and a comprehensive benefits package including medical, dental, vision, 401k, and PTO. Overtime may be required and periodic weekend support could occur.