Digital Data, Systems & Insights Officer

South Thames Colleges Group; United States; Hybrid; USD 53,000 - 79,000; Full time

Benefits offered by this job

Generous annual leave

Pension scheme

Professional development

Job summary

South Thames Colleges Group seeks a Digital Data, Systems & Insights Officer to develop, enhance, and operate the Group's digital systems, reporting tools and data processes. You will contribute to data flows across systems, create partnerships with MIS and senior developers, and maintain robust documentation.

Strong SQL, Power BI and Power Apps experience are essential. You will work in a hybrid model, combining home-based work with travel to Group sites, and support KPI reporting, testing, and

Qualifications

• Experience in supporting and maintaining relational databases.
• Strong SQL query writing, data extracts and reports.
• Experience using data analysis tools to cleanse, manipulate and interpret large datasets.

Responsibilities

• Develop and maintain SQL queries, reports and data extracts.
• Support and enhance MS Reporting Services reports and Power BI dashboards.
• Ensure data accuracy and integrity; support KPI reporting and BI activities.
• Investigate data issues and implement data-driven improvements.

Skills

SQL queries

Data analysis

KPI reporting

Relational databases

Tools

Power BI

Power Apps

Power Automate

Tribal EBS

AdvancedOne Pro

Job description

Here at South Thames Colleges Group, we are seeking a Digital Data, Systems & Insights Officer to support the development, enhancement, and effective operation of the Group's digital systems, reporting tools, and data processes.

Working within the Information Development Team as part of the Management Information Systems (MIS) function, you will play a key role in ensuring our core systems and reporting solutions are reliable, efficient and aligned with the needs of both Group management and learners.

You will contribute to the development and maintenance of internal applications, scripts, and system integrations, helping to enhance existing platforms through troubleshooting, functionality improvements and the delivery of new features. You will support the design and optimisation of data flows across systems, undertake testing and quality assurance activities and maintain clear technical documentation to ensure robust and effective digital solutions across the Group.

A significant part of the role will involve developing and maintaining SQL queries, reports and data extracts, as well as supporting and enhancing MS Reporting services reports and Power BI dashboards. Working closely with senior developers, you will help ensure the accuracy, consistency, and integrity of data, while supporting compliance with College policies and relevant regulatory requirements. You will also investigate data issues, identify opportunities for process improvement, and implement effective solutions that drive better insight and decision-making across the Group.

As our Digital Data, Systems & Insights Officer, you will bring experience in supporting and maintaining relational databases, alongside strong technical expertise across a range of systems, software applications and digital platforms. You will be confident in writing and maintaining SQL queries, reports and data extracts, with proven experience of using data analysis tools to cleanse, manipulate, and interpret large or complex datasets. A meticulous eye for detail and a commitment to data accuracy will be essential, particularly when supporting KPI reporting and business intelligence activities.

It would be helpful if you have some experience of Tribal EBS and AdvancedOne Pro products, including configuration areas such as business rules, workflows, data structures and process automation. Understanding or experience of full software development lifecycle, you will be capable of supporting application development from analysis and design through to implementation, testing and ongoing support. In addition, you will have hands-on experience developing and maintaining Power BI dashboards, Power Apps and Power Automate solutions, helping to drive data-led decision-making and continuous improvement across the Group.

Under Hybrid Working policy this role will be divided between home-based working and travel to and/or work from any of the South Thames Colleges Group sites.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.

The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees' physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.

As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.