Digital Custody Strategy & Execution Lead, Vice President

State Street; Quincy (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

State Street in Massachusetts is seeking a Digital Custody Strategy & Execution Lead, VP, with deep experience in traditional and digital assets to shape the future of our Digital Division.

You will report to the Head of Digital Custody Operations and collaborate with Product Development, IT, Risk and Compliance, and external partners to design scalable custody solutions and drive enterprise strategy.

Qualifications

• Significant experience in operations and client service for large institutions.
• Hands-on experience with digital assets and wallets / distributed ledger technology.
• Experience in change management in business transformation initiatives.
• Understanding of enterprise fintech solutions and governance.
• Excellent presentation and communication skills.
• Proven ability to build relationships with internal and external partners and stakeholders.
• Fluent in English – oral and written.
• Advanced degree(s) in digital (business or technical) – nice to have.
• A can-do attitude with a risk- and operational excellence mindset.

Responsibilities

• Own end-to-end custody processes including reporting and change management.
• Contribute to enterprise strategy by challenging sub- and self-custody design and docs.
• Ensure SLAs with internal partners meet day-to-day delivery needs.
• Provide regular product/service updates with risk/KPI metrics to ensure transparency.

Skills

Operations leadership

Digital assets

Wallets & DLT

Change management

Stakeholder management

Education

Advanced degree in digital (business or technical)

Job description

Who We Are Looking For

A Digital Custody Strategy & Execution Lead, VP for State Street's recently launched Digital Division who has a strong understanding of both traditional assets and digital assets operations coupled with large institutional experience. The Digital Custody Operations team is responsible for assisting in the design and/or execution of the operational model for our for sub-custody and self-custody within Global Delivery teams as part of the delivering the enterprise strategy for State Street Digital. This is an exciting opportunity for an agile and dedicated manager looking to take on a leading role in building the future digital infrastructure of financial markets from the ground up.

You will report directly into the Head of Digital Custody Operations and work closely with our dedicated Digital teams in Product Development, IT, Business, Governance & Controls, Risk and Compliance plus our State Street Global Delivery and Sales teams to effectively service our Institutional client base. In addition, you will be involved in engaging with State Street Digital's external partners and vendors, from early on in the product development cycle right through to testing, delivery into operations of our new client services in approved jurisdictions.

This unique role requires knowledge of traditional investment services business operations – particularly in the areas of custody, payments, trading, securities servicing and process, compliance and process documentation - as well as a broad understanding of next generation technologies, including distributed ledger technologies (Blockchain), digital custody, cryptocurrencies, wallet technology and tokenization. This role also requires experience with business transformation and change management to help grow nascent businesses.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day-to-day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What You Will Be Responsible For

As Digital Custody Strategy & Execution Lead, VP you will

• Own the overall the front-to-back management or related processes in custody for State Street Digital including reporting, change management of processes and required resources.
• Contribute to the delivery of our enterprise strategy for the organization as a thought partner by challenging the design and implementation of related sub- and self- custody processes, procedures and other documentation required for smooth operations in production.
• Ensure SLAs with our internal partners meet the needs required to deliver seamless day-to-day delivery of services with periodic reviews.
• Providing regular product/service updates including risk / KPI metrics to ensure full transparency and clarity of service delivery for State Street Digital Management.

What We Value

These skills will help you succeed in this role.

• Engage effectively with business partners to ensure risks and controls in new models are understood and appropriately managed, and to ensure that the business operates in compliance with jurisdictional regulatory requirements.
• Constructively challenge the status quo; collaborate with State Street Digital product teams, Compliance and State Street Global Delivery SMEs as "one team" to help accelerate product development and delivery cycles.
• Experience in driving innovative products in a start-up culture (preferably within large, complex organizations).
• Ability to work online with distributed teams.
• Process documentation and process management experience.

Education & Preferred Qualifications

• Significant experience in operations and client service for traditional and digital products for large institutions.
• Hands-on experience with digital assets and wallets / distributed ledger technology.
• Experience in change management in business transformation initiatives.
• Understanding of relevant enterprise financial technology solutions and related governance.
• Excellent presentation, communications, collaboration and influencing skills.
• Proven ability to build relationships with internal and external partners and stakeholders.
• Fluent in English – oral and written – is a must.
• Advanced degree(s) in digital (business or technical) – a nice to have.
• A can-do attitude coupled with a risk- and operational excellence mindset.

Salary Range

$110,000 - $181,250 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers.

Read our CEO Statement.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.