DIGITAL COMMUNICATIONS MANAGER School of Social Work Administration

Boston University; Boston (MA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Boston University School of Social Work seeks a full-time Digital Communications Manager to enhance its Marketing & Communications team. In this hybrid role, you will create and manage digital content, optimize engagement across platforms, and contribute to strategic marketing initiatives while building collaborative relationships.

Benefits

Competitive benefits package

Tuition remission

Qualifications

• 2-3 years related work experience in digital marketing.
• Proficiency in content creation and multi-channel marketing.
• Experience managing projects and working collaboratively.

Responsibilities

• Develop compelling cross-platform content for the school's website and social media.
• Serve as in-house designer/photographer, managing projects and external vendors.
• Support reputation building and enrollment marketing through strategic digital storytelling.

Skills

Digital Marketing

Content Creation

Project Management

SEO

Graphic Design

Social Media Management

Photography

Videography

Education

Bachelor's degree in communications, marketing, or related field

Tools

Microsoft Office Suite

WordPress

HTML

MailChimp

Adobe Creative Cloud

Sprinklr

Job description

BU School of Social Work (BUSSW) is looking for a full-time Digital Communications Manager to join its Marketing & Communications team. This highly collaborative role supports the school's priorities in reputation building, community engagement, and enrollment marketing through strategic digital storytelling, ensuring alignment with both the school's brand and Boston University's overall brand.

As the manager, you'll be proactive and able to build strong partnerships with key departments and faculty across BUSSW. You will be a strong writer and creative thinker who develops compelling cross-platform content for the school's website and social media channels, while taking initiative and thriving in a fast-paced environment with shifting priorities.

You will serve as the in-house designer/photographer for the school, creating and editing original print and digital materials, and managing external vendors when needed. In this role, you'll help position BUSSW as a leader in social justice, education, advocacy & research. Your work will help raise our profile and increase engagement among donors, academic peers, alumni, and policymakers; attract prospective students; and build community at BUSSW and in the greater social work community.

Reporting to the Assistant Dean of Marketing, Communications & Strategic Initiatives, this full-time hybrid position is based on the Boston University campus and offers a competitive benefits package, including tuition remission. To receive full consideration, applicants should submit a resume, cover letter, and samples of written work.

One of Boston University's 17 schools and colleges, BU School of Social Work (BUSSW) is a top ranked graduate school located in the heart of the city, offering an MSW degree with full-time, part-time, online and hybrid options, plus a fully funded PhD program, and wide-ranging professional education programs.

Work Format: Full-time, Hybrid

To learn more about our school, visit www.bu.edu/ssw

Required Skills

Minimum Qualifications:

• Bachelor's degree in communications, marketing, or related field, with two to three years related work experience
• Proven success as a digital marketer using social media and digital advertising platforms to drive demand generation
• Proficiency in Microsoft Office Suite, WordPress, HTML, and MailChimp (or similar email marketing platform)
• Excellent verbal and written communications skills, including ability to write, edit, and produce compelling print and web content
• Experience creating multimedia campaigns and using Sprinklr or similar social media management platform
• Demonstrated knowledge of SEO, CRM operations, and Google Analytics, and ability to analyze data and trends
• Strong project management skills and experience managing the work of others
• Photography and videography editing skills
• Hands-on graphic design experience using Adobe Creative Cloud (InDesign, Photoshop, and Illustrator) or Canva
• Ability to initiate and manage projects independently, as well as work on a cross-functional team
• Strong presentation and project management skills
• Demonstrated ability to work effectively with clients
• Excellent attention to detail

_We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. _

Required Experience

Qualifications:
Minimum Qualifications:

• Bachelor's degree in communications, marketing, or related field, with two to three years related work experience
• Proven success as a digital marketer using social media and digital advertising platforms to drive demand generation
• Proficiency in Microsoft Office Suite, WordPress, HTML, and MailChimp (or similar email marketing platform)
• Excellent verbal and written communications skills, including ability to write, edit, and produce compelling print and web content
• Experience creating multimedia campaigns and using Sprinklr or similar social media management platform
• Demonstrated knowledge of SEO, CRM operations, and Google Analytics, and ability to analyze data and trends
• Strong project management skills and experience managing the work of others
• Photography and videography editing skills
• Hands-on graphic design experience using Adobe Creative Cloud (InDesign, Photoshop, and Illustrator) or Canva
• Ability to initiate and manage projects independently, as well as work on a cross-functional team
• Strong presentation and project management skills
• Demonstrated ability to work effectively with clients
• Excellent attention to detail

_We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. _