Digital Communications Developer

COLLEGE CORNER; Charleston (SC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Employee Tuition Assistance Program (エ

Job summary

The Digital Communications Developer at College of Charleston enhances the college's digital presence by designing, developing, integrating, and maintaining enterprise web services, websites, and related applications that support marketing, academic, and administrative missions.

The role involves secure, accessible, user-centered technical solutions, API integrations, Linux hosting administration, and support through ITSM processes. Some travel and after-hours support may be required.

Qualifications

• A high school diploma and related work experience in the development, integration, modification and maintenance of system programs or the design and development of system software.
• Familiarity with integration through published APIs and web services (e.g. SOAP , REST , JSON specifications).
• An associate or bachelor’s degree in a related field is preferred and may be substituted for required work experience.
• Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Responsibilities

• Designs, develops, tests, documents, implements, and maintains custom software, web applications, automation solutions, and system integrations when approved and when business or technical requirements cannot be effectively met through supported low-code or no-code platforms.
• Performs front-end and back-end web development, database integration, API development, and automation scripting, as needed, using secure coding practices, established development standards, and appropriate testing and documentation procedures.
• Supports, administers, documents, maintains, and enhances assigned web applications and digital platforms, including but not limited to enterprise content management systems, LAMP and WordPress websites, the SharePoint intranet, custom scripts, APIs, and related web services.
• Implements, configures, and maintains security controls and operational safeguards for assigned web services, applications, and infrastructure.
• Maintains current knowledge of emerging technologies, industry trends, security practices, accessibility standards, and best practices related to web development, digital communications, and enterprise applications through professional development, technical training, conferences, research, and self-directed learning.

Skills

Web development

API integration

Linux administration

WordPress

LAMP stack

ITSM

Security best practices

Education

High school diploma

Associate orBachelor’s degree preferred

Tools

SharePoint

LAMP stack

Job description

The Digital Communications Developer advances the College’s digital presence by designing, developing, integrating, and maintaining enterprise web services, websites, and related applications that support the marketing, academic, and administrative missions of the College. This position assesses the web and digital communication needs of students, faculty, staff, prospective students, and the public, translating those needs into secure, accessible, and user-centered technical solutions. The role develops and maintains web applications, system integrations, APIs, and automated processes; provides technical support for web-related services through the IT service management ( ITSM ) process; administers Linux-based web hosting environments; and ensures the reliability, security, and availability of critical web infrastructure, including WordPress, LAMP applications, and enterprise web services.

A high school diploma and work experience in the development, integration, modification and maintenance of system programs or the design and development of system software. Familiarity with integration through published APIs and web services (e.g. SOAP , REST , JSON specifications). An associate or bachelor’s degree in a related field is preferred and may be substituted for required work experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

Required Knowledge, Skills and Abilities

Additional Comments Regarding Position

Overnight travel may occasionally be required for professional development. Minimal after-hours support possible.

Employee Tuition Assistance Program ( ETAP )

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

Consults with faculty, staff, and other stakeholders to assess business and technical requirements and recommend secure, accessible, maintainable, and user-centered digital solutions, with an emphasis on leveraging low-code and no-code platforms where appropriate. Analyzes requirements, documents technical solutions, and develops or configures web-based applications, workflows, integrations, and related technologies to support College initiatives. Provides technical support and troubleshooting through the College’s IT Service Management ( ITSM ) process, including ticket resolution, user consultation, and issue follow-up. Participates in cross-functional projects to design, develop, implement, and integrate enterprise IT and web solutions that meet stakeholder and institutional needs.

Essential or Marginal

Percent of Time

Percent of Time 20

Activity

Supports, administers, documents, maintains, and enhances assigned web applications and digital platforms, including but not limited to enterprise content management systems, LAMP and WordPress websites, the SharePoint intranet, custom scripts, APIs, and related web services. Performs routine maintenance, troubleshooting, upgrades, and documentation to ensure systems remain secure, reliable, accessible, and maintainable. Evaluates existing custom-developed solutions and identifies opportunities to replace or streamline them using supported low-code or no-code platforms when appropriate to improve sustainability, reduce technical debt, and enhance long-term maintainability.

Essential or Marginal

Percent of Time

Percent of Time 25

Activity

Provides operational support for assigned enterprise web services, including availability to respond outside of normal business hours, as required, to maintain service availability and continuity. Responds promptly to assigned service interruptions, outages, and performance issues, prioritizing timely restoration while minimizing disruption to users and College operations. Communicates service status, business impact, restoration progress, and verified root-cause findings to appropriate stakeholders in a timely and transparent manner. Utilizes established processes and tools for incident, problem, change, and knowledge management to support continuous service improvement and operational excellence.

Essential or Marginal

Percent of Time

Percent of Time 20

Activity

Implements, configures, and maintains security controls and operational safeguards for assigned web services, applications, and infrastructure. Ensures the confidentiality, integrity, and availability of systems and data by implementing appropriate protections for data at rest and in transit, secure configurations, least-privilege access, patch management, vulnerability remediation, monitoring, and incident response practices. Deploys and maintains tools and services for system monitoring, traffic analysis, intrusion detection, logging, performance monitoring, and service availability. Responds promptly to security advisories, vulnerability management alerts, and operational issues to maintain the security, reliability, and availability of assigned services.

Essential or Marginal

Percent of Time

Percent of Time 15

Activity

Maintains current knowledge of emerging technologies, industry trends, security practices, accessibility standards, and best practices related to web development, digital communications, and enterprise applications through professional development, technical training, conferences, research, and self-directed learning. Evaluates new tools, platforms, and methodologies for potential adoption to improve the security, accessibility, maintainability, and effectiveness of the College’s digital services. Documents technical knowledge, follows established standards and procedures, and shares expertise with team members to promote collaboration, consistency, and continuous improvement.

Essential or Marginal

Percent of Time

Percent of Time 10

Activity

Designs, develops, tests, documents, implements, and maintains custom software, web applications, automation solutions, and system integrations when approved and when business or technical requirements cannot be effectively met through supported low-code or no-code platforms. Performs front-end and back-end web development, database integration, API development, and automation scripting, as needed, using secure coding practices, established development standards, and appropriate testing and documentation procedures.

Essential or Marginal

Percent of Time

Percent of Time 10

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Chronicle of Higher Education
  • CofC - Alumni Career Services
  • College of Charleston Website
  • Diverse: Issues in Higher Education
  • Glassdoor
  • Handshake
  • HigherEdJobs
  • Indeed.com
  • Internal Job Posting
  • jbcjobs (Joint Base Charleston Military & Family Readiness)
  • Job Fair
  • LinkedIn
  • Monster.com
  • Personal Referral
  • Post and Courier
  • Public Job Posting
  • SC Works (SC Department of Employment and Workforce)
  • Twitter
  • Word of mouth
  • Other
  • National Labor Exchange
  • CareerBuilder

Required Documents

• Resume
• Cover Letter / Letter of Application

Optional Documents

• Reference List
• Other Document
• Other Document 2
• Other Document 3
• Form DD 214