Digital Communications Coordinator - Lakeland

Publix Super Markets; Lakeland (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) retirement savings plan

Group health, dental and vision plans

Paid Time Off

Paid Parental Leave

Short- and long-term disability

Job summary

Publix Super Markets is seeking a Digital Communications Coordinator in Lakeland, FL. You will manage content calendars, support scheduling for associate digital channels, and assist project managers with timelines for simple or templated projects.

You will maintain SharePoint sites and provide technical support to department associates, leveraging Microsoft 365 tools to ensure accurate, timely communications across internal channels.

Qualifications

• Associate degree or equivalent experience (if applicable).
• 1 year of communications, public relations, marketing or project coordination experience, or a communications internship.
• 1 year of using Microsoft 365 technologies.
• Knowledge of communication principles, processes, tools, techniques and planning.
• Ability and willingness to adjust one's style or approach in response to differing circumstances or to work in ambiguous situations.
• Ability to self-direct work activities and take action on tasks without direction from a supervisor.
• Ability to set priorities, plan and coordinate work activities, schedule staff, and obtain and manage resources so that work objectives are accomplished on time and within budget.
• Ability to work productively and effectively when faced with stressful work situations and time pressures.
• Ability to understand and apply new information, procedures, or principles to perform job duties.
• Ability to attend to and verify the accuracy and completeness of detailed information in documents or on the computer, such as prices, quantity, weights, lists or data.
• Ability to effectively resolve problems; identify and analyze key information from multiple sources.
• Ability to create an environment in which a positive and professional service orientation is evident to internal customers.
• Ability to prepare clear, accurate, understandable, and professional written text in English, using appropriate level of detail for the intended audience, and following the basic rules of spelling, grammar, and punctuation to convey information.
• Intermediate skills in Microsoft Word and Excel.
• Basic skills in Microsoft SharePoint and Outlook or other calendar/email software.
• Availability to work holidays and extended hours, as business needs require.

Responsibilities

• Manage content calendars and support the scheduling of content for associate-directed digital channels.
• Assist the communications project managers in developing production timelines for simple efforts or templated projects.
• Maintain and enhance department SharePoint sites.
• Maintain established applications and provide technical support to department associates.

Skills

Communication principles

Project coordination

Microsoft 365 technologies

Prioritization & planning

Self-direction

Stress management

Learning agility

Attention to detail

Education

Associate degree or equivalent experience

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

SharePoint

Outlook

Power Apps

Power BI

Power Automate

Job description

Description

The Corporate Communications department at Publix spearheads internal communications and press releases, publishes monthly newsletters and annual benefits notices, handles department-specific communications, and manages digital content for Publix's internally facing platforms. Within the department, the Digital Communications Coordinator position will:

• Manage content calendars and support the scheduling of content for associate-directed digital channels
• Assist the communications project managers in developing production timelines for simple efforts or templated projects
• Maintain and enhance department SharePoint sites
• Maintain established applications and provide technical support to department associates

Department

Human Resources

Job Category

Corporate Support & Strategy

Description

The Corporate Communications department at Publix spearheads internal communications and press releases, publishes monthly newsletters and annual benefits notices, handles department-specific communications, and manages digital content for Publix's internally facing platforms. Within the department, the Digital Communications Coordinator position will:

• Manage content calendars and support the scheduling of content for associate-directed digital channels
• Assist the communications project managers in developing production timelines for simple efforts or templated projects
• Maintain and enhance department SharePoint sites
• Maintain established applications and provide technical support to department associates

Required Qualifications

• Associate degree or equivalent experience (if applicable)
• 1 year of communications, public relations, marketing or project coordination experience, or a communications internship
• 1 year of using Microsoft 365 technologies
• Knowledge of communication principles, processes, tools, techniques and planning
• Ability and willingness to adjust one's style or approach in response to differing circumstances or to work in ambiguous situations
• Ability to self-direct work activities and take action on tasks without direction from a supervisor
• Ability to set priorities, plan and coordinate work activities, schedule staff, and obtain and manage resources so that work objectives are accomplished on time and within budget
• Ability to work productively and effectively when faced with stressful work situations and time pressures
• Ability to understand and apply new information, procedures, or principles to perform job duties
• Ability to attend to and verify the accuracy and completeness of detailed information in documents or on the computer, such as prices, quantity, weights, lists or data
• Ability to effectively resolve problems; identify and analyze key information from multiple sources
• Ability to create an environment in which a positive and professional service orientation is evident to internal customers
• Ability to prepare clear, accurate, understandable, and professional written text in English, using appropriate level of detail for the intended audience, and following the basic rules of spelling, grammar, and punctuation to convey information
• Intermediate skills in Microsoft Word and Excel
• Basic skills in Microsoft SharePoint and Outlook or other calendar/email software
• Availability to work holidays and extended hours, as business needs require

Preferred Qualifications

• Bachelor's degree
• 1 year of creating and managing SharePoint sites
• 3 years of using Microsoft 365 technologies
• Experience using Microsoft Power platform applications (Power Apps, Power BI and Power Automate)
• Knowledge of project management techniques
• Knowledge of maintaining SharePoint sites
• Knowledge of department and company organizational structure, including roles and responsibilities of key associates
• Advanced skills in Microsoft Word and Excel
• Basic skills PowerPoint, Microsoft Teams, Power BI, Power Apps and Power Automate

Benefits Information

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.