Digital Communications and Insights Officer

Association of Charitable Foundations; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

The Armed Forces Covenant Fund Trust is seeking a Digital Communications and Insights Officer to lead and manage digital communications, including website development and content across channels. The role focuses on reaching diverse audiences, driving analytics, and ensuring GDPR compliance in all activities.

Based remotely with occasional travel, the post reports to the Director of Strategy and requires collaborative use of digital tools to support organisational goals.

Qualifications

• Own and manage the Trust’s website, ensuring content is accurate, accessible, engaging and up to date.
• Lead website development and improvement projects, monitor performance and identify opportunities to enhance user experience.
• Manage subscriber databases, audience segmentation and newsletter systems, ensuring GDPR compliance.
• Act as the Trust’s lead for communications analytics, producing reports and insights to improve digital engagement and inform decision-making.
• Create, edit and publish content across digital channels, including websites and newsletters.
• Champion accessibility and inclusive communications.
• Work collaboratively across the Trust, contribute to wider communications activity and support organisational goals through effective digital communications.

Responsibilities

• Own and manage the Trust’s website, ensuring content is accurate, accessible, engaging and up to date.
• Lead website development and improvement projects, monitor performance and identify opportunities to enhance user experience.
• Manage subscriber databases, audience segmentation and newsletter systems, ensuring GDPR compliance.
• Act as the Trust’s lead for communications analytics, producing reports and insights to improve digital engagement and inform decision-making.
• Create, edit and publish content across digital channels, including websites and newsletters.
• Champion accessibility and inclusive communications.
• Work collaboratively across the Trust, contribute to wider communications activity and support organisational goals through effective digital communications.

Job description

Digital Communications and Insights Officer

The Armed Forces Covenant Fund Trust

Summary

Lead and manage digital communications to showcase grant-making impact, support applicants and strengthen stakeholder engagement. Responsible for website development, digital content, audience management and communications analytics, using data to improve reach, accessibility and user experience. Home-based with occasional travel, the role reports initially to the Director of Strategy and requires effective collaborative working using digital technology.

Application Deadline

11/11/2026

Job Description

Own and manage the Trust’s website, ensuring content is accurate, accessible, engaging and up to date. Lead website development and improvement projects, monitor performance and identify opportunities to enhance user experience. Manage subscriber databases, audience segmentation and newsletter systems, ensuring GDPR compliance. Act as the Trust’s lead for communications analytics, producing reports and insights to improve digital engagement and inform decision-making. Create, edit and publish content across digital channels, including websites and newsletters. Champion accessibility and inclusive communications. Work collaboratively across the Trust, contribute to wider communications activity and support organisational goals through effective digital communications.

Location

Home based

Working from

Remote

How to apply

We are an equal opportunities employer. If you require any additional support or reasonable adjustments at any stage of the recruitment process, please let us know via [e-mail] and we will do our utmost to accommodate you.