Digital Commerce Analyst

Adore Me; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Adore Me, a Victoria’s Secret & Co. subsidiary, seeks a data-driven Analyst to own visibility of digital and merchandising performance. You will turn complex data into clear insights that shape site merchandising, offers, and conversion, presenting findings to senior leadership.

4+ years in analytics, SQL (BigQuery), and Looker Studio are required. You will collaborate across Performance, Marketing, Finance, Merchandising, and Tech/Data teams, with on-site work at Tribeca 3 days/week.

Qualifications

• 4+ years of analytics experience in retail, ecommerce, or digital performance.
• Bachelor's degree required; Master's in engineering or business a plus.
• Fluency in SQL (BigQuery) and hands-on experience building in Looker Studio or similar visualization tools.
• Curiosity about applying AI to analytics workflows.
• Strong analytical rigor with a result-driven mindset; experience with customer segmentation, cohorts, and LTV is a plus.
• Proven ability to own scope end-to-end and manage projects autonomously.
• Excellent communication and storytelling skills for senior leadership.
• Strong interest in retail/lingerie and merchandising.
• Comfortable working cross-functionally across Performance/Marketing, Finance, Merchandising, and Tech/Data teams.
• On-site at Tribeca office 3 days per week.

Responsibilities

• Own the analysis and narrative behind digital and merchandising performance.
• Monitor KPIs from conversion funnel to category performance and basket analysis.
• Translate data into clear recommendations to improve performance and drive conversions.
• Partner with Site Merchandising to turn insights into merchandising actions and leadership-ready updates.
• Own the analysis behind tests for offers, merchandising, and banners, and document results.

Skills

SQL (BigQuery)

Looker Studio

Data storytelling

Cross-functional collaboration

AI for analytics

Education

Bachelor's degree

Master's in engineering or business (plus)

Tools

BigQuery

Job description

Adore Me, a subsidiary of Victoria’s Secret & Co. (NYSE: VSXY) since being acquired in December 2022, is seeking a data-driven, result-oriented Analyst to own the visibility and understanding of our digital and merchandising performance. Sitting at the intersection of analytics and site merchandising, this person turns complex data into clear insights that shape how we merchandise the site, structure our offers, and drive conversion, owning their scope end-to-end and presenting findings with confidence to senior leadership. This role sits within the Insight & Analytics team within the Marketing team, with a strong tie to Site Merchandising. It's a high-visibility role with a path toward Senior Analyst or broader merchandising-strategy ownership.

Responsibilities:

• Own the analysis and narrative behind our digital performance.
• Monitor the KPIs that explain how the site performs day to day, from the conversion funnel to categories performance, including navigation behavior and basket analysis.
• Understand what's driving performance, surface the risks and opportunities behind the numbers, and translate them into clear recommendations and concrete ways to improve.
• Partner closely with Site Merchandising to turn those findings into merchandising action, and keep senior leadership equipped with a decision-ready read on where we stand and why.

Experimentation & Strategic Decisions:

• Own the analysis behind offer, merchandising, and banner tests — structuring the read, documenting results, and communicating clear, actionable recommendations.
• Connect experimentation and overall performance into a coherent point of view that informs the strategic decisions we make on offers, merchandising, and how we drive conversion.
• Own a core set of performance and merchandising dashboards: keeping them accurate and reliable, evolving them as needs change, and acting as the go-to source of truth for the questions they answer.
• Collaborate with data engineering and tech teams to ensure data integrity, tracking accuracy, and proper implementation of analytics tools.

White Space & Innovation:

• Proactively surface opportunities to improve merchandising efficiency, reduce friction, and lift conversion.
• Explore how AI can sharpen and scale the way we analyze performance: a genuine open space for the right person to shape.

Qualifications:

• 4+ years of experience in analytics, ideally in retail, e-commerce, or digital performance.
• Bachelor's degree required; Master's in engineering and/or business a plus.
• Fluency in SQL (BigQuery) and hands‑on experience building in Looker Studio (or other visualization tool) comfortable pulling and modeling data directly, not just consuming dashboards.
• Curiosity about applying AI to analytics workflows, and the initiative to explore it.
• Strong analytical rigor paired with a genuinely result-driven mindset: you connect data to business outcomes, not just reporting - experience with customer segmentation, cohorts and LTV is a plus.
• Proven ability to own your scope end‑to‑end and manage your own projects and priorities autonomously.
• Excellent communication and storytelling skills, with the ability to present clearly and credibly to senior leadership.
• A great eye and sensitivity for lingerie products, with a real appeal for retail and merchandising.
• Comfortable working cross‑functionally across Performance/Marketing, Finance, Merchandising, and Tech/Data teams.
• Ability and willingness to work on‑site at our office in Tribeca 3 days per week.