Digital Claims Transformation Leader

Elevance Health, Inc.; Richmond (VA); On-site; USD 300,000 - 450,000; Full time

Job summary

Elevance Health, Inc. is seeking a Staff Vice President, Digital Claims Operations to lead the digital transformation of claims processes within Health Benefits Operations.

Reporting to Claims Operations, this leader will drive strategy, analytics, AI, automation, and end-to-end solution delivery to enhance efficiency, processing accuracy, and service quality across claims management. The role emphasizes leadership, enterprise partnership, and the delivery of measurable outcomes while ensuring

Responsibilities

• Develop, communicate, and execute the digital claims strategy and transformation roadmap.
• Translate company objectives and claims priorities into sequenced initiatives and measurable outcomes.
• Provide hands-on leadership for transformation initiatives involving AI, automation, analytics, and digital capabilities.
• Identify opportunities to simplify claims processes, reduce manual work, improve decision quality, and strengthen member and provider service.

Job description

Elevance Health, Inc. is seeking a Staff Vice President, Digital Claims Operations to lead the digital transformation of claims processes within Health Benefits Operations.

Reporting to Claims Operations, this leader will drive strategy, analytics, AI, automation, and end-to-end solution delivery to enhance efficiency, processing accuracy, and service quality across claims management. The role emphasizes leadership, enterprise partnership, and the delivery of measurable outcomes while ensuring