Staff VP, Digital Claims Operations: AI-Driven Transformation Lead

Elevance Health, Inc.; Mason (OH); Hybrid; USD 202,000 - 348,000; Full time

Job summary

The Elevance Health Staff Vice President, Digital Claims Operations leads the digital transformation of claims within Health Benefits Operations. This executive aligns strategy, process optimization, analytics, and technology to boost efficiency, accuracy, and service quality across claims management.

The role drives AI, automation, and end-to-end solution delivery, guiding pilots, governance, and cross‑functional collaboration while ensuring regulatory compliance.

Qualifications

• Requires a BA/BS degree in Information Technology, Computer Science or related field and a minimum of 15 years of claims operations management and digital transformation.
• The role demands strong leadership, strategic thinking, and measurable impact across large-scale transformation initiatives.

Responsibilities

• Develop, communicate, and execute the digital claims strategy and transformation roadmap.
• Lead analytics, AI, automation, and technology implementation within claims operations.
• Oversee end-to-end delivery of digital claims solutions with governance and stakeholder alignment.
• Ensure regulatory compliance, risk management, and operating readiness across initiatives.

Skills

Executive leadership

Digital transformation

Stakeholder engagement

AI & automation

Education

BA/BS in IT or CS

Job description

The Elevance Health Staff Vice President, Digital Claims Operations leads the digital transformation of claims within Health Benefits Operations. This executive aligns strategy, process optimization, analytics, and technology to boost efficiency, accuracy, and service quality across claims management.

The role drives AI, automation, and end-to-end solution delivery, guiding pilots, governance, and cross‑functional collaboration while ensuring regulatory compliance.